Bill and others,
I apologize, there was a problem with the full Window-Eyes 9.0 Offer for
users of Microsoft Office installer when installed on a 64-bit machine.
The Window-Eyes 9.0 upgrade did not have this problem nor did any of the
non offer for users of Microsoft Office. This has since been resolved.
If you have the bad install you have two choices.
1) Simply go to the Window-Eyes help menu and select the "check for
updates" option and click the "Download Window-Eyes 9.0.0.0" link. The
9.0 upgrade can be installed on the existing 9.0 install and it will
resolve the problem.
or
2) Uninstall the existing 9.0 Offer for users of Microsoft Office,
download the installer again from http://www.windoweyesforoffice.com and
re-install.
I apologize for the problem but once we were able to duplicate the
problem we resolved it immediately.
But I want to be clear, this ONLY affected the full 9.0 installer that
was downloaded from www.windoweyesforoffice.com when installed on a
64-bit version of Windows. The 9.0 upgrade has no problem and the full
(non offer for users of Microsoft Office) does NOT have any install
problem. The issue has been resolved and 2 solutions have been provided
above.
Regards,
Doug
On 1/13/2015 11:41 AM, Bill Belew wrote:
Hi Joseph,
Thanks for the explanation. It scares me a bit not knowing what else
isn’t right about the Office install.
Bill
*From:*Joseph Norton [mailto:[email protected]]
*Sent:* Tuesday, January 13, 2015 4:58 PM
*To:* 'Bill Belew'
*Cc:* [email protected]
*Subject:* RE: A couple of odd changes
Hi Bill:
I too have experienced what you are talking about.
I have reported it on this list.
Appears to be an error in the WE 9.0 installer for the office version.
This does not happen with the evaluation, nor does it happen if I
upgrade to 9.0 from the WEforOffice 8.4 install. It only happens when
doing a fresh install with the WEforOffice installer for version 9.0.
Hopefully, they’ll sort this out.
If you have never used the evaluation, you can download the
Window-Eyes demo and use it for 60 days. You won’t see this issue
with the Window-Eyes evaluation demo.
Hope this helps.
*From:* Bill Belew [mailto:[email protected]]
*Sent:* Tuesday, January 13, 2015 1:50 AM
*To:* [email protected]
*Subject:* A couple of odd changes
I couldn’t buy the new Window-Eyes 9, but I do have a copy of Office
2010, so I downloaded from the Window-Eyes for Office site. Now
instead of saying desktop, Window-Eyes says program manager, and
instead of saying start button it says start button button start. I
didn’t change any settings between beta 9.3 and version 9. Is anyone
else experiencing these things?
Bill
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