David, Good morning.

Very sorry regarding my incomplete email. Let's try that again!

Please use the Window Eyes removal tool to remove your copy of Window Eyes
and then reinstall.

Before you do the reinstall, disable any ante virus programs that are
running on your system.

http://www.gwmicro.com/Support/Downloads/?fileNo=1114 

Please have your reinstall media at hand when you do the reinstall of Window
Eyes.

Thank you.

Brendon Donohue.
-----Original Message-----
From: Dave [mailto:[email protected]] 
Sent: Wednesday, February 4, 2015 3:29 AM
To: [email protected]
Subject: removing Beta 3 9.0

Hello,

I am running a Win 7 system with 8.4 and then a 9.0 Beta 3 update 
over the top of it.

I wanted to remove the Window eyes version 9.0 Beta, and go back to 
running 8.4.

I went to Programs and Features, and attempted to uninstall Window 
eyes 9.,0 Beta.  Which was the only Window eye program listed in my 
list of installed programs.

I choose Uninstall and the System gives me an Error, telling me that 
Wineow eyes 9.0 has already been uninstalled, and do I wish to remove 
the entry in my list of programs.

I chose No, and figured I better post a question here, before I do 
any Deleting of anything.

has Version 9.0 really been removed?

My system still boots up with Window eyes coming up talking
And when I look in the Help, and Check About, it tells me I am still 
using version 9.0 Beta 3.

I am hoping to remove the version 9.0 and go back to my 8.4 until a 
better more stable version of Win eyes 9.0 is available.

Thanks for any help,

Dave

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