Hello Joseph,

1.  A persistent internet connection is not required in order for you to 
continue using your personalized Window-Eyes serial number and/or synthesizers. 
It is only necessary if you wish to activate your machine online.

2.  In the event of a computer problem, we can reset your activations if 
requested to do so. Note that doing so will require you to reactivate your 
personalized serial number on any computers which already have Window-Eyes 
installed.

I hope this is helpful.

Regards,
Steve


On 2/6/2015 4:18 PM, Joseph Norton wrote:
Hi list:

If AI Squared staff wouldn’t mind, maybe some clarification would be in order 
on the way WE for Office works, as far as knowing whether it’s registered, or 
not.

My own experience, although, it’s with Office 365, is that, if everything is 
properly activated, WE for Office acts fine.

However, since I have a serial number and synthesizer purchase, do I always 
need to be connected to the Internet for this to work properly.

Another scenario:   After several years, repeated system crashes could result 
in the number of allowed installs to drop to zero.  What then?  How is that 
handled?

At least, AI Squared lets us deactivate installs if we know we’re going to do 
drastic maintenance.  I don’t think the shark allows any deactivations.

I realize we users of WE for Office are not contributing much to AI Squared’s 
profit margin, but, many of us have, or are planning on, investing in a higher 
quality synth, at least.

Just a thought.

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