Wait, he moved from AOL to RoadRunner what? Cable? DSL? Dialup? Maybe using TCPView from sysinternals to track what is happening connection wise?
http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx Timeout is hard coded AFAIK, so hang is not a simple as "can't reach host" and I can't see an LiveUpdate picking a specific connection. Bobby Heid wrote: > Hey, > > I was helping a friend whose Norton AV quit updating. It quit updating at > the same time that he went from AOL dial-up to Roadrunner. Norton's Live > Update does not seem to be able to connect and appears to hang while trying > to connect. He refuses to let me remove the AOL program because the web > interface to AOL is different and he is very, very resistant to change. > Under network connections is an AOL connection and a local area network > connection. Dial-up has been disabled and he can connect via AOL or a > browser/email. > > I am thinking that for some reason Norton is trying to get to its server via > the AOL connection and is failing. Does anyone know how I might check this > and correct this issue? > > Thanks, > Bobby > > ____________________________________________________________________________________ Looking for last minute shopping deals? Find them fast with Yahoo! Search. http://tools.search.yahoo.com/newsearch/category.php?category=shopping
