Have you checked to see if it was a DSL filter issue?

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On Dec 14, 2009, at 3:18 PM, DSinc <dx7...@bellsouth.net> wrote:

I use APC ups's. Always have. Always will.
Just bought 2 RS-series 1500VA BackUps (LCD). They were built in the Philipines. Seems to me that APS is still confused about their XS series and their RS series. At least from all the past and present research I have done.

One of my new RS series BackUps's (Philipines) PHONE filter interfaces is broken. Odd because the RS series premium over the XS series is the PHONE/DATA/? filter. The phone jacks of the PHONE/DATA/? interface both appear to be RJ31/ RJ45 size. I suppose this is for commercial/business class PHONE/ DATA/? wiring. OK. SUX that I do NOT have same!! LOL!

If I try to plug in my normal RJ11 home-type PHONE plugs, I start loosing my phone line/xdsl/internet connections. Hmmm. This is proved because my phone line/xdxl/internet connection is now running thru an RJ11 cable connector (small white plastic block with an RJ11 female connector in each end; wired 1<>1).

Not likely I will attempt an RMA with newegg. Shipping costs!!!!
Other than this small ???, this new ups is full active and works well................. really like the LCD display! Besides, I can still swap it with an older RS-1500 (India) whose PHONE/DATA/? interface connectors (logic) DO WORK! Even though my research says this interface is NOT operable!

Confused I remain. But, I remain a loyal APC customer.
Just sharing recent observations............. :)

Might there be some RJ11-->RJ31/45 converters?
No. I have not looked yet. Never supposed I'd ever have to! LOL!
Best,
Duncan

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