Mark,
OK. Well the ups swap worked. DSL is back solid w/o dropouts.
The dsl phone-line filter is plugged into the wall phone jack. Then I run a small phone cable (rj11) to the ups "phone in" connection. The dsl modem WAN port then connects to the ups "phone out" connection. This is really the only phone-line connection I run through a ups "phone filter/protection" feature.

I do not run my cat5/6 LAN cables through my ups connections.

I've noticed that APC does seem weak, or spotty, with their Phone/Data line protection features. Had this feature die on two of my older BU1100 units. Now, I have another dead phone interface on a new generation BR1500LCD unit. But I still suspect that I may be fighting with the new rj31/rj45 interface. This is NOT a big issue ATM; it is fixed via the swap. I'll do some more googling. In the end, I really use the ups' for their AC power line protection. And, here in NW Georgia, there is so much more electrical storm activity than I've experienced before.
Thanks.
Best,
Duncan


Mark wrote:
Yes that is what I meant, if with the different ups there is a problem then perhaps you need to use a DSL filter when plugging the phone line into it, just as you would with any other electronic device that the phone line is plugged in to. May not be but justca thought.

Sent from my iPhone

On Dec 14, 2009, at 4:22 PM, DSinc <dx7...@bellsouth.net> wrote:

Thanks Mark,
Don't understand the question.
If you mean the "DSL Filter" in the phone plug; NO.
That filter works fine anywhere in the house.
Even so, in/out, this UPS blocks PHONE/DATA/?.....
Thanks. Good thought. Not yet.
Best,
Duncan


Mark wrote:
Have you checked to see if it was a DSL filter issue?
Sent from my iPhone
On Dec 14, 2009, at 3:18 PM, DSinc <dx7...@bellsouth.net> wrote:
I use APC ups's. Always have. Always will.
Just bought 2 RS-series 1500VA BackUps (LCD). They were built in the Philipines. Seems to me that APS is still confused about their XS series and their RS series. At least from all the past and present research I have done.

One of my new RS series BackUps's (Philipines) PHONE filter interfaces is broken. Odd because the RS series premium over the XS series is the PHONE/DATA/? filter. The phone jacks of the PHONE/DATA/? interface both appear to be RJ31/RJ45 size. I suppose this is for commercial/business class PHONE/DATA/? wiring. OK. SUX that I do NOT have same!! LOL!

If I try to plug in my normal RJ11 home-type PHONE plugs, I start loosing my phone line/xdsl/internet connections. Hmmm. This is proved because my phone line/xdxl/internet connection is now running thru an RJ11 cable connector (small white plastic block with an RJ11 female connector in each end; wired 1<>1).

Not likely I will attempt an RMA with newegg. Shipping costs!!!!
Other than this small ???, this new ups is full active and works well................. really like the LCD display! Besides, I can still swap it with an older RS-1500 (India) whose PHONE/DATA/? interface connectors (logic) DO WORK! Even though my research says this interface is NOT operable!

Confused I remain. But, I remain a loyal APC customer.
Just sharing recent observations............. :)

Might there be some RJ11-->RJ31/45 converters?
No. I have not looked yet. Never supposed I'd ever have to! LOL!
Best,
Duncan

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