Sotoday I did my normal clean-up of my PC. For s&g's I ran my epbfi
(ISP) speed test.
I got numbers back made very little sense to me:
upload speed: 14.3 mbps (s/b 100mbps)
download speed: 341mbps (s/b 100mbps)
download capacity: 1680mbps (WTF?)
Odd to me because I pay for 100mbps synchronous service; but, I heard a
rumorthat my ISP was going to
double my speed by 2x in the futurefor the same price. Fine.
So, I call my ISP's tech shop. I get 'Vincent.' He explains that I now
have 1000mbps service, no charge. Well, dang!
I explain my confusion. 'Vincent' asks me if I can allow him to speak to
my router remotely. Since I trust that I am still
speaking to my ISP (who is also my electric service supplier), I ask
what does this involve? He offers to send me an
email explaining it all. Fine. I get an email from EPB Support.
'Vincent' asks me to download and launch the 1st link:
http://connect.teamviewer.com/v8
I do this. Suddenly, my mouse pointer is moving and windows are opening.
'Vincent' then asks me for my router's LAN creds.
I share them and soon 'Vincent' is in my router. He finds and disables
my QOS settings. Fine. He then digs into my browser and checks its'
specs. The next thing I see very quickly isthat I am upgrading my Java
business to v7 upd40! What? Then, 'Vincent' re-enables some Java-related
plugins/extensions I had disabled. Whatever, my hands are in my lap!
'Vincent' is driving my PC
from 10-miles away in the EPB Tech-shed! Am I a bit creeped out? Yes.
The second link is the home page for the product.
www.teamviewer.com (Easy remote control & collaboration)
The product is 'TeamView.' I think it is a remote access app. I get it,
but since I am speaking to my ISP, I feel safe.
I assume he already knows everybody else on my LAN. I know, 'tin-hat.'
Bad me. And, he never goesanywhere else. Cool.
Mind you, we are talking on the phone the whole time. I am still in
shock-mode!
The router comes back online and 'Vincent' launches a 'new-2-me'
speedtestfrom OOKLA. The specs reported caused me to
ask if I had died and gone to the happy hunting grounds! 'Vincent'
confirmed that the numbers were true and how my future
service would be. The numbers were 607mbps upload/627mbps download. To
me, this is 6x increase to what I have lived with since
I joined the 'fiber' world. I always knew this fiber-optic business was
where to go,but, DAMN! I'm sold. And, it cost me not a dime. Just a
phone call to tech support and an afternoon session with 'Vincent.'
Let's just say that I am a much happier
camper.............................. :)
I've scanned my PC and see no footprints/remnants of anything
'teamviewer' even though I know that I actually launched it directly
from my desktop.
I am still in shock. I may calm down by Monday. Thanks for listening.
Any opinions about "Teamview' gratefully accepted, cuz I have now been
manipulated by it via my ISP.
Thank you,
Duncan
