Yeah just as an update to this I did a lot more googling and it seemed like
some people were hoping it was some software issue (as I was too really)-but I
realized that if I plugged in an external KB that would show if it was software
or not-and lo and behold an external KB didn't have any problems!
So looks like it was def some sort of HW issue-the one I saw mentioned most was
that the KB ribbon cable gets worn/bent b/c of how tight it's in there and the
way it's bent and thus it eventually starts having issues and just needs to be
replaced...and I've had it almost 3 years now so I guess it's about time...
So I was going to just replace the cable but then they're like we have to open
the whole thing up so in case there's any issue with the KB do you really want
to chance it so I decided to just have them replace the KB too...
BUT in my model it turns out that you can't just replace the KB itself-it
doesn't exist on its own as it's attached to the top cover/part of it so the
whole thing has to replaced! So I went in to the local repair center and they
replaced the whole top cover and KB as one piece for $90 and the keys work
fine...
BUT now the key travel and some of the key don't feel quite right-and a couple
of the keys keep popping off and I have to keep popping them back on, and some
others are sticking so it seems like this replacement KB is not as good,
so...yeah... 😝
Thanks for your input/help tho Lopaka! Much appreciated!
BINO
-----Original Message-----
From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of lopaka
polena
Sent: Wednesday, January 8, 2020 11:19 AM
To: hardw...@lists.hardwaregroup.com
Subject: Re: [H] Weird sticky/not working keys on MSI laptop
Some laptops are really easy to replace the keyboard. Look it up on youtube and
check it out. I put a new one in a Dell laptop a while back and it only took
about 10-15 mins. Some are not easy though....
lopaka
On Wed, Jan 8, 2020 at 10:34 AM Bino Gopal <binogo...@hotmail.com> wrote:
> So I thought it might be this and turned it all off (anything with any
> toggle under Settings, Interaction, Keyboard).
>
> Still no dice. None of the keys listed below (backspace, semicolon
> comma and right arrow and number pad slash) don't all work-well I
> apparently got it to type one comma as you can see after the backspace
> earlier in this sentence but not after that...
>
> Any further ideas...?! This is driving me crazy! It's still a fine
> laptop except for this one minor but super annoying issue...! Thanks man.
>
> BINO
>
>
> -----Original Message-----
> From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of
> lopaka polena
> Sent: Thursday, January 2, 2020 1:12 PM
> To: hardw...@lists.hardwaregroup.com
> Subject: Re: [H] Weird sticky/not working keys on MSI laptop
>
> Did you disable sticky keys and filter keys settings ? I had a box
> that did this all the time and that is what was causing it.
>
> lopaka
>
> On Thu, Jan 2, 2020 at 12:49 PM Bino Gopal <binogo...@hotmail.com> wrote:
>
> > Hey guys, this has been going on for a while now and I'm at a loss...
> >
> > Certain keys on my keyboard have stopped working properly...but it's
> > not as if the physical key itself is not working b/c I can get the
> > character to type fine if I use the SHIFT key on it for most of them
> > (that have that option).
> >
> > For example, my backspace key def stopped working right so I have to
> > use delete. If I slam it hard a bunch of times sometimes it
> > registers but most of the time it doesn't.
> >
> > But the semicolon key stopped working, but as soon as I hit SHIFT I
> > can get a colon to type pretty easily. But never a semicolon (on
> > occasion it's hard to get the colon to type too, but it eventually
> > works-but the semicolon never does...)
> >
> > The comma never works, but the lesser than sign works fine with SHIFT.
> >
> > Oh and the right arrow key stopped working which is super
> > annoying...the slash on the number pad doesn't work...ok this is
> > weird-it does work if I hold down SHIFT...so strange...!! Ok I just
> > figured out that I can get backspace to work if I hold down the
> > SHIFT key! The right arrow key also starts working that way, but it
> > does select text when used with SHIFT, which is what it's supposed
> > to do in that case-but I mean it moves the cursor right while doing
> > so, which I can't get it to do otherwise! Oh though holding down
> > CTRL and right arrow does advance it by each word (which is also how
> > that's supposed to work...)
> >
> > So the key is physically working but not being registered by the
> > system...it's an MSI GS73VR 7RF Stealth Pro from 2017 fully loaded
> > running the latest Win10 updates...
> >
> >
> > So this seems like some sort of driver/OS/software issue right? Any
> > ideas? Googling didn't uncover anything...any help desperately
> > appreciated guys!
> >
> >
> > BINO
> >
> >
>
