Have them fix that, that's defective.

On Fri, Jan 17, 2020 at 2:19 PM Bino Gopal <binogo...@hotmail.com> wrote:

> Yeah just as an update to this I did a lot more googling and it seemed
> like some people were hoping it was some software issue (as I was too
> really)-but I realized that if I plugged in an external KB that would show
> if it was software or not-and lo and behold an external KB didn't have any
> problems!
>
> So looks like it was def some sort of HW issue-the one I saw mentioned
> most was that the KB ribbon cable gets worn/bent b/c of how tight it's in
> there and the way it's bent and thus it eventually starts having issues and
> just needs to be replaced...and I've had it almost 3 years now so I guess
> it's about time...
>
> So I was going to just replace the cable but then they're like we have to
> open the whole thing up so in case there's any issue with the KB do you
> really want to chance it so I decided to just have them replace the KB
> too...
>
> BUT in my model it turns out that you can't just replace the KB itself-it
> doesn't exist on its own as it's attached to the top cover/part of it so
> the whole thing has to replaced!  So I went in to the local repair center
> and they replaced the whole top cover and KB as one piece for $90 and the
> keys work fine...
>
> BUT now the key travel and some of the key don't feel quite right-and a
> couple of the keys keep popping off and I have to keep popping them back
> on, and some others are sticking so it seems like this replacement KB is
> not as good, so...yeah... 😝
>
> Thanks for your input/help tho Lopaka!  Much appreciated!
>
>                                                         BINO
>
>
> -----Original Message-----
> From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of
> lopaka polena
> Sent: Wednesday, January 8, 2020 11:19 AM
> To: hardw...@lists.hardwaregroup.com
> Subject: Re: [H] Weird sticky/not working keys on MSI laptop
>
> Some laptops are really easy to replace the keyboard. Look it up on
> youtube and check it out. I put a new one in a Dell laptop a while back and
> it only took about 10-15 mins. Some are not easy though....
>
> lopaka
>
> On Wed, Jan 8, 2020 at 10:34 AM Bino Gopal <binogo...@hotmail.com> wrote:
>
> > So I thought it might be this and turned it all off (anything with any
> > toggle under Settings, Interaction, Keyboard).
> >
> > Still no dice.  None of the keys listed below (backspace, semicolon
> > comma and right arrow and number pad slash) don't all work-well I
> > apparently got it to type one comma as you can see after the backspace
> > earlier in this sentence but not after that...
> >
> > Any further ideas...?!  This is driving me crazy!  It's still a fine
> > laptop except for this one minor but super annoying issue...!  Thanks
> man.
> >
> >                                                         BINO
> >
> >
> > -----Original Message-----
> > From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of
> > lopaka polena
> > Sent: Thursday, January 2, 2020 1:12 PM
> > To: hardw...@lists.hardwaregroup.com
> > Subject: Re: [H] Weird sticky/not working keys on MSI laptop
> >
> > Did you disable sticky keys and filter keys settings ? I had a box
> > that did this all the time and that is what was causing it.
> >
> > lopaka
> >
> > On Thu, Jan 2, 2020 at 12:49 PM Bino Gopal <binogo...@hotmail.com>
> wrote:
> >
> > > Hey guys, this has been going on for a while now and I'm at a loss...
> > >
> > > Certain keys on my keyboard have stopped working properly...but it's
> > > not as if the physical key itself is not working b/c I can get the
> > > character to type fine if I use the SHIFT key on it for most of them
> > > (that have that option).
> > >
> > > For example, my backspace key def stopped working right so I have to
> > > use delete.  If I slam it hard a bunch of times sometimes it
> > > registers but most of the time it doesn't.
> > >
> > > But the semicolon key stopped working, but as soon as I hit SHIFT I
> > > can get a colon to type pretty easily.  But never a semicolon (on
> > > occasion it's hard to get the colon to type too, but it eventually
> > > works-but the semicolon never does...)
> > >
> > > The comma never works, but the lesser than sign works fine with SHIFT.
> > >
> > > Oh and the right arrow key stopped working which is super
> > > annoying...the slash on the number pad doesn't work...ok this is
> > > weird-it does work if I hold down SHIFT...so strange...!!  Ok I just
> > > figured out that I can get backspace to work if I hold down the
> > > SHIFT key!  The right arrow key also starts working that way, but it
> > > does select text when used with SHIFT, which is what it's supposed
> > > to do in that case-but I mean it moves the cursor right while doing
> > > so, which I can't get it to do otherwise!  Oh though holding down
> > > CTRL and right arrow does advance it by each word (which is also how
> > > that's supposed to work...)
> > >
> > > So the key is physically working but not being registered by the
> > > system...it's an MSI GS73VR 7RF Stealth Pro from 2017 fully loaded
> > > running the latest Win10 updates...
> > >
> > >
> > > So this seems like some sort of driver/OS/software issue right?  Any
> > > ideas?  Googling didn't uncover anything...any help desperately
> > > appreciated guys!
> > >
> > >
> > >           BINO
> > >
> > >
> >
>

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