I have been with Godaddy for over two decades. But ever since
Godaddy went public the company has been on a downward slope as far
as user value is concerned. Over a period of time they have uped
their prices and removed their benefits and customer value. In the
last couple weeks it took three different tech support agents to
figure out and solve a problem with my hosting account. They created
the problem when they moved my account from one server to another,
and just let me hang for a month. The first two calls were with
incompetent agents who should be sent back to school. The third and
final agent knew what he was doing and yesterday quickly diagnosed
and fixed the problem. But my hosting account did not work properly
for a month, not to mention the time I spent on the phone with
support. A month can be devastating to a business.
Today I got an email notice that one of my domains will loose free
email next month. In fact ALL free email accounts will be gone. They
are staggering turning them this year so they don't get hit by
millions of people all at once. Even domains that have paid hosting
accounts loose their free email accounts and will be required to pay
$60 a year for EACH user name. I have eight user names on my hosted domaine!
So now I am looking for a place that has an established reputation to
move my accounts which is going to be a big hassle. To that end I am
thinking Network solutions. They provide a 1000 email users with
hosting... just like Godaddy use to do. They seem to offer more for
less although I fear they will eventually follow suit with Godaddy.
Anybody have experience with Network Solutions or any thoughts on
what is happening with Godaddy?
- [H] Network Solutions Winterlight
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