I don't know if this has changed in the last 2 years, but U-verse was
distance limited to about 3000 feet from a switching station. Some area
managers were even installing it at longer distances and letting support
take the heat from customers. Apparently wire gauge had a lot to do
with it.
Then again I went to cable (Cox) from AT&T because I got tired of having
to call Customer Service 2 to 4 times a year to straighten my bill out.
About 2 to 4 times a year it would suddenly jump 30 to 50 dollars (in
their favor, of course) and then Customer Service would apologize and
set it back to what it should be.
Of course, your mileage may vary. Most other people I know end up with
'teething pains' with U-verse, but after enough complaining, they
finally get it right and it usually stays that way.
For my part, after enough experience with their technical and customer
service personnel, if they offered me U-verse for free, I'd still have
to think about it.
On 9/13/2012 2:30 PM, Gary VanderMolen wrote:
Did you verify that it is even available at your location? I live in an upscale
neighborhood, but can't get U-verse. It is amazing to me that AT&T has not
done more to make its U-verse just as available as Comcast.
Gary VanderMolen
------------------------------------------------
Anyone care to share their opinion of AT&T Uverse? We'd like to kick
Comcast to the curb.
