Thanks to Andrea for initiating this, and to Rachel's response.     This is
very helpful to me, right now, as I've been asked to give input re: how the
library space should/could be used for the unforeseeable future, as well as
possible services like curbside.

I'd encourage folks to research what your area public libraries are
doing.   Massachusetts librarians have been great about posting what
they're doing.

Here's an article from the Boston Globe that may be of interest for a lot
of reasons:

Sequel to a lockdown: Libraries offer curbside book service as they move
toward reopening their doors
By John Laidler Globe Correspondent,Updated June 11, 2020, 5:15 p.m.
<https://www.facebook.com/sharer/sharer.php?u=https://www.bostonglobe.com/2020/06/11/metro/sequel-lockdown-libraries-offer-curbside-book-service-they-move-toward-reopening-their-doors/?event=event25>
<https://twitter.com/intent/tweet?text=Sequel%20to%20a%20lockdown%3A%20Libraries%20offer%20curbside%20book%20service%20as%20they%20move%20toward%20reopening%20their%20doors%20&url=https%3A%2F%2Fwww.bostonglobe.com%2F2020%2F06%2F11%2Fmetro%2Fsequel-lockdown-libraries-offer-curbside-book-service-they-move-toward-reopening-their-doors%2F%3Fevent%3Devent25&via=BostonGlobe>
<https://www.bostonglobe.com/2020/06/11/metro/sequel-lockdown-libraries-offer-curbside-book-service-they-move-toward-reopening-their-doors/#bgmp-comments>
1
<https://www.bostonglobe.com/2020/06/11/metro/sequel-lockdown-libraries-offer-curbside-book-service-they-move-toward-reopening-their-doors/#bgmp-comments>
[image: Assistant librarian Sandy Bumpus holds up a book to get a patron's
attention outside the Abington Public Library, which recently began
offering curbside service.]Assistant librarian Sandy Bumpus holds up a book
to get a patron's attention outside the Abington Public Library, which
recently began offering curbside service.David L. Ryan/Globe Staff

When the Abington Public Library had to shutter its building March 13 due
to COVID-19, the move came as a blow to its staff members.

“Not being able to provide the town with the open and welcoming community
center — which is what libraries are — is heartbreaking,” said Deborah
Grimmett, the town’s library director.

But it did not take long for the library to find a way to continue serving
the public despite the pandemic.

“We quickly adapted,” Grimmett said, noting that within days of the
closure, staff — working from home — began shifting many of the library’s
programs to a virtual format, including book club meetings, author visits,
and story times. The library also expanded its digital book, audio, and
movie offerings, and plans a virtual summer reading program.


------------------------------
------------------------------

Most recently, Abington began offering curbside pickup of books and other
materials on May 26,when libraries statewide were allowed to begin
providing that service under the state’s reopening plan.

Libraries will be allowed to offer limited public access to their buildings
during the next phase of the state’s reopening plan, with some expected to
begin doing so by August. No projected dates have been set for when
libraries can fully reopen.

Despite the temporary loss of their facilities, municipal libraries across
Massachusetts have been at full throttle through the health crisis, rolling
out new and expanded remote services to compensate for the loss of
in-person ones even as they prepare for gradual reopening.

“It’s incredibly difficult for everyone,” said Celeste Bruno,
communications director for the state Board of Library Commissioners. “One
thing we’ve all learned from the pandemic is that human interaction is
essential.”

But she is not surprised libraries were able to adjust. “It’s the sort of
thing libraries do,” Bruno said. “It’s all about meeting the needs of their
communities, and when the community couldn’t come through the door,
libraries got online and started making this happen.”


------------------------------
------------------------------

In addition to their virtual programming events — which are cataloged on a
new website maintained by the Board of Library Commissioners — libraries
have continued to serve residents through loans of eBooks and audiobooks, a
service expanded statewide last year.

“Our eBook borrowing is through the roof,” said Paul Engle, Brockton’s
library director, a trend also reported by other libraries.

“We are incredibly busy,” said Mark Contois, Framingham’s library director,
noting that when the library closed, “We pivoted and became a 24-7
electronic library.”

The city’s library patrons now can participate through Zoom in programs
ranging from knitting club sessions to stretching classes and history
talks. The library also launched a YouTube channel to air story times for
adults and other entertainment, expanded its online databases, and began a
new feature in which patrons can chat online with a library staff member.

Library staff also have stepped out of their normal roles to make wellness
calls to local seniors, answer 311 city information calls, and create a
website guide on shopping at supermarkets and pharmacies during the
pandemic. And the library temporarily converted its outdoor book return
bins to donation boxes for face masks sewn by local residents.

“We are big believers that the public library is the heart of the
community, and we knew there was a great deal we could do to help the
community in a time of need,” Contois said.


------------------------------
------------------------------

Not only are the Brockton library’s story times, book club meetings, poetry
readings, and other programs now offered virtually, but staff have
converted an entire planned series of events on the centennial of women’s
suffrage to an online format. It also distributed 2,000 books to city
residents that were purchased or donated by the library’s nonprofit
foundation.

“Librarians are service-oriented people so being able to keep ourselves out
there even during a pandemic seemed natural,” Engle said.

Salem library director Tara Mansfield said her staff quickly moved onto
Zoom such regular live events as playtime for toddlers, bucket drumming,
and book groups. Other programs, such as a children’s science experiment
demonstration, are offered videotaped on Facebook.

“We were very lucky our staff was so enthusiastic about serving the public
while working from home,” she said.

Even as they become more virtual, libraries are busy rolling out
contact-free curbside book pickup services in which patrons stop by their
libraries to have books left outside for them. (Inter-library loans remain
suspended till at least July so patrons can only borrow from their
library’s collection).

Libraries also are preparing for restoring public access to their
buildings, which for some could begin with opening limited areas this
summer.

Installing plexiglass at service desks, reducing seating at tables,
providing laptops as an alternative to desk computers, and installing floor
markings and signs to regulate foot traffic in the building are all
measures libraries are considering to keep staff and patrons safe when
their buildings reopen.


------------------------------
------------------------------

“It’s going to look differently,” Mansfield said. “We are continually
trying to think of ways to make things contactless.”

Even with those new realities, library officials said they remain hopeful
that the long-term evolution of libraries to broader civic institutions
remains a viable one.

“Libraries have become community centers, resources for citizenship, tax
information, art, music, poetry and dance, all of it. We will get back to
that stage,” Engle said, adding that libraries may even emerge from the
pandemic “a much better, much safer and much more well-rounded institution.”

“I don’t see us going back to the 1940s when libraries had closed stacks,”
Grimmett agreed. “Libraries will survive and flourish because at the end of
the day, they are about the people who use them.”

*John Laidler can be reached at **laid...@globe.com* <laid...@globe.com>*.*


On Sun, Jun 14, 2020 at 7:52 PM rhaus_com--- via Hasafran <
hasafran@lists.osu.edu> wrote:

> Since it took a while to get our online catalog
> https://fisherlibrary.rmwebopac.com/ up and running, we are only now
> getting to curbside checkout. But our system is pretty simple:
>
> 1) Search for an item or items in the catalog and reserve.
>
> 2) Staff (i.e. me) checks item out and notifies patron.
>
> 3) Item is placed on a table inside an outer storm door of our synagogue
> (which is open M-F 8am-2pm) for pick up. Returns are accomplished the same
> way. Our open hours aren't ideal, esp for parents who are working from
> home. But 2pm is when our building manager locks up. I have also allowed
> certain people to return items any hour of the day to my home or mail them
> in.
>
> 4) Returned items will be in quarantine for 24 hours, wiped off, then
> shelved. We are a small library, so this isn't hard logistically.
>
> We have yet to decide on delivery for those unable or unwilling to make
> the trip. That might be on a case by case basis. But so far, we have not
> had requests.
>
>
> Rachel Haus
> Library Director
> Congregation of Moses Fisher Library
> Kalamazoo MI
>
>
> On Wednesday, June 10, 2020, 06:48:34 PM EDT, Andrea Rapp via Hasafran <
> hasafran@lists.osu.edu> wrote:
>
>
> We are starting to consider this - members reserving/requesting library
> items than having a pick up time curbside outside.
>    There are many factors to consider, so I am wondering whether any other
> synagogue libraries are looking at the possibility.
>
> Andrea Rapp
> Wise Temple, Cincinnati
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-- 
Ann Abrams, Librarian
Dr. Arnold L. Segel Library Center
Temple Israel
477 Longwood Avenue
Boston, MA 02215


617-566-3960 x116
Check out our library catalog <http://library.tisrael.org>

Participate in Temple Israel life virtually.
<https://www.tisrael.org/togetherwithti>

Do you need help?  View our COVID-19 resources.
<https://www.tisrael.org/covid19-resources/>
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