Wow, the ONLY thing I did not not have him do.  I assumed exiting Steam
was the same as signing out.  I just verified and he is OK now.

Thank you Alfred.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alfred Reynolds
Sent: Monday, March 20, 2006 10:17 PM
To: hlds@list.valvesoftware.com
Subject: RE: [hlds] Error verifying STEAM UserID Ticket

Get this user to go to http://support.steampowered.com/ . There are
several reasons for this error. One potential solution is to log out of
their account (via File->Change User) and log back in again.

- Alfred

Chorizo Omelet wrote:
> I may have missed something, there has been a lot of activity in the
> list lately and I have not had time to read it all.  But, is anyone
> else seeing this type of entry in their logs?
>
> ---------------------------------------------------------
> Connection to Steam servers successful.
>    VAC secure mode is activated.
> Adding master server 69.28.151.162:27010 Adding master server
> 68.142.72.250:27010 Dropped (some player) from server
> Reason:  Error verifying STEAM UserID Ticket(server was unable to
> contact the authentication server).
> ---------------------------------------------------------
>
> I had him connect to another public server:
>
> ---------------------------------------------------------
> NET Ports:  server 27015, client 27005 Server IP address
> 172.28.0.100:27015 Connecting to 64.81.60.168:27017...
> Connection accepted by 64.81.60.168:27017
> ************** NOTICE >>>>>>>>>>>>
> ** This server is set to allow an admin to run commands on your
> client. **
> ************** NOTICE <<<<<<<<<<<<
>
> BUILD 3421 SERVER (0 CRC)
> Server # 12
> Error verifying STEAM UserID Ticket(server was unable to contact the
> authentication server).
> ---------------------------------------------------------
>
> I have worked with the person who is getting the error message and he
> seems to be getting it no matter where he connects.
>
> His client reports he is in good standing with VAC.
>
> I followed the advice on the support forum and even generated the
> following regedit script to create the entries for the Windows
> Firewall:
>
> ---------------------------------------------------------
> Windows Registry Editor Version 5.00
>
>
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameter
> s\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
>
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe
> :*:Disabled:@xpsp2res.dll,-22019"
> "C:\\Program Files\\Steam\\SteamApps\\(some player)\\team fortress
> classic\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\team fortress classic\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\ricochet\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some

> player)\\ricochet\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some player)\\opposing
> force\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\opposing force\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\half-life\\hl.exe"="C:\\Program
> Files\\Steam\\SteamApps\\(some
> player)\\half-life\\hl.exe:*:Enabled:Half-Life Launcher" "C:\\Program
> Files\\Steam\\SteamApps\\(some player)\\deathmatch
> classic\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\deathmatch classic\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some player)\\day of
> defeat\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\day of defeat\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\counter-strike\\hl.exe"="C:\\Program
> Files\\Steam\\SteamApps\\(some
> player)\\counter-strike\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some player)\\condition zero
> deleted scenes\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\condition zero deleted scenes\\hl.exe:*:Enabled:Half-Life
> Launcher"
> "C:\\Program Files\\Steam\\SteamApps\\(some player)\\condition
> zero\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some
> player)\\condition zero\\hl.exe:*:Enabled:Half-Life Launcher"
> "C:\\Program Files\\Steam\\Steam.exe"="C:\\Program
> Files\\Steam\\Steam.exe:*:Enabled:Steam"
> ---------------------------------------------------------
>
> All to no avail.  He still can not get passed the error.
>
> Thanks,
>
> Chorizo Omelet
>
> Come and play! http://gs1.ender.us
>
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