Ok, so... who's running this, and where?
If no one is releasing a url, I guess I could host one, as IMO it's a good idea.
Regards,
Tim
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alfred Reynolds
Sent: January 18, 2006 05:26 PM
To: hlds_linux@list.valvesoftware.com
Subject: RE: [hlds_linux] reporting bugs (question to valve/alfred)
Having a single, clean list of current bugs in the engine that I could
edit (i.e mark them off as fixed, fix in progress, no fix, feature
request, etc) would be useful. I won't commit to using any particular
site unless it actually proves useful, but I will promise to attempt to
use the site. Having a Valve owned domain name point to it will not be
an option.
We do have a project internally that is working on providing a site like
this for you to use, but I do not know the timeframe or capabilities of
the site (it is part of a general package of work in the customer
support area). Having an external site could certainly help inform us as
to what is and isn't useful for us to implement.
- Alfred
[EMAIL PROTECTED] wrote:
> I've set up a default installation of Bugzilla for initial testing.
> Everything is in working order and I'll be going through it tomorrow
> when I
> can peal my eyes open after staying up so late. Once I get a chance
> to look
> around this thing I'll drop a copy up on one of our main servers.
> Here is
> where I need to know from you Alfred what your plans are for this
> site. I'll
> be happy to host it if you'd like but it's relatively pointless if
> Valve
> would rather have full control of it. If you can drop a line to the
> webmaster for steampowered.com then maybe we can work something out
> like a subdomain for it like http://bugzilla.steampowered.com or
> http://bugzilla.valvesoftware.com.
>
> If you've got any ideas please feel free to contact me directly and
> we'll
> see where you want things going here boss. I've got a temporary URL
> running
> it for now on a subdomain of one of mine. So it's currently
> accessible at
> this time. Once it's moved we'll need to work on DNS for it from your
> network guys.
>
> Rayne
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> doomed999
> Sent: Wednesday, January 18, 2006 3:26 AM
> To: hlds_linux@list.valvesoftware.com
> Subject: RE: [hlds_linux] reporting bugs (question to valve/alfred)
>
> Seeing this is a server op mail list yeah, I would assume it wouldn't
> be
> used for client problems. I would assume clients get support from
> support.steampowered.com but once again that only an assumption, maybe
> someone can clear it up.
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:hlds_linux-
>> [EMAIL PROTECTED] On Behalf Of Stan Bubrouski
>> Sent: Tuesday, January 17, 2006 4:52 PM
>> To: hlds_linux@list.valvesoftware.com
>> Subject: Re: [hlds_linux] reporting bugs (question to valve/alfred)
>>
>> Yeah I suppose, I think the different viewpoint here is you're
>> assuming only server operators,
>> On 1/17/06, doomed999 <[EMAIL PROTECTED]> wrote:
>>> I don't see 200+ more bugs a week posted on the list? I think
>>> mainly it
>>
>> No but most server operators aren't on this list, a small fraction
>> are. But there are over 100000 server operators out there right?
>> And millions of users right? They'd be much more likely to respond
>> on a web-based bug reporting system then signing up for a mail list
>> they'd never use.
>>
>>> would be for us on the list, those who don't want the 200+ a week
>>> flames...
>>
>> Yes but that won't stop flaming in bug comments, nor would it keep
>> eric out :)
>>
>>> Plus it would nice way to see if there are any status updates on
>>> the bugs
>>
>> I agree fully, I would like some bugzilla system
>>
>>> submitted. It would also be good to implement a must search before
>>> post option. Type in your problem, if it sees no close hit then it
>>> lets them post.
>>>
>>
>> Nah. I think that more of an issue is that you'd have a lot more
>> noise than you think. I think there should be 2 diff bugzilla, one
>> for client problems and one for just hlds/srcds problems and make
>> sure thats clearly defined EVERYWHERE on the site(s). Like:
>>
>> If you run a server report your bugs here, otherwise go here...
>>
>> You know what I mean. I think if you give server operators a place
>> to report bugs you should give something equal to the clients (the
>> majority) so they don't report bugs on the hlds bugzilla just because
>> they don't like the alternative.
>>
>> -sb
>>
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>
>
>
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