i looked at the logs from that time, and I don't see any of those messages.
It's the right time because chat logging shows people complaining about not
being able to use their items

On Tue, Jun 16, 2009 at 12:15 PM, Phillip Saltzman
<ph...@valvesoftware.com>wrote:

> When your servers are in this state, I'm assuming you're seeing lines like
> this in the log:
> (SERVER) LoadItems on Account xxxxx returned FAILCODE of xxxxx.
>
> Steam went down on Monday afternoon at 4PM for normal maintenance. It
> sounds like that was the last time a lot of you had the issue. Could you
> send me a sample of the item failure messages from the logs around that
> time?
>
> Thanks,
> Phillip
>
> -----Original Message-----
> From: hlds_linux-boun...@list.valvesoftware.com [mailto:
> hlds_linux-boun...@list.valvesoftware.com] On Behalf Of ics
> Sent: Tuesday, June 16, 2009 10:00 AM
> To: Half-Life dedicated Linux server mailing list
> Subject: Re: [hlds_linux] Server's Don't Reconnect to Steam Again? :(
>
> We have no such firewall or iptable rules or any out of the ordinary
> setup over network. The particular server that today lost connection is
> showing on master server list and server has vac on at secured mode when
> this happens. So we have connection to vac servers but only thing that
> doesn't work is the unclockables. Is there any way to manually renew the
> connection to item(?) servers so unlockables would get on on-the-fly or
> during next map change? It could prove some valuable information or
> error why it isnt working properly.
>
> -ics
>
> John McCaskey kirjoitti:
> > The Steam code has logic to fall back to TCP instead of UDP for the Steam
> connection if the UDP connection has failed repeatedly.  Perhaps you have
> iptables rules or a firewall that is only allowing UDP outbound to port
> 27017 (the Steam authentication/item/vac servers)?  If that's the case then
> you should unblock TCP and the reliability of your connection will be
> improved.
> >
> > John
> >
> > -----Original Message-----
> > From: hlds_linux-boun...@list.valvesoftware.com [mailto:
> hlds_linux-boun...@list.valvesoftware.com] On Behalf Of ics
> > Sent: Tuesday, June 16, 2009 7:06 AM
> > To: Half-Life dedicated Linux server mailing list
> > Subject: Re: [hlds_linux] Server's Don't Reconnect to Steam Again? :(
> >
> > Our TF2 servers do not connect back to Steam servers automatically
> > either. Just today we had to restart them due to unlockables not working
> > on the servers.
> >
> > -ics
> >
> > Zover Mirklo kirjoitti:
> >
> >> Same problem with my Linux server.. But auto-reconnection to steam
> >> servers worked some 2-3 updates ago and now again doesnt work..
> >>  Quoting FPSB | Goerge : they fixed it AGAIN, and then they broke it
> >> AGAIN
> >>  getting annoying. having to restart full servers is ridiculous.
> >>  On Mon, Jun 15, 2009 at 5:42 PM, bl4nk  wrote:
> >>  > Bump. Same thing happened to me and a few other server admins just
> >> a bit
> >>  > ago. Windows servers reconnect fine, but Linux servers still fail
> >> to
> >>  > reconnect.
> >>  >
> >>  > Shane Arnold wrote:
> >>  > > My latest install of srcds_linux is reconnecting to the Steam
> >> Master
> >>  > > servers fine?
> >>  > >
> >>  > > Debian 5.0r1 on a homebrew connection.
> >>  > >
> >>  > > _______________________________________________________
> >>  > >
> >>  > > Shane Arnold          -       clontar...@iinet.net.au
> >>  > >
> >>  > > "For want of a nail, the horseshoe was lost. For want of a
> >> horseshoe, the
> >>  > horse was lost. For want of a horse, the messenger was lost. For
> >> want of a
> >>  > messenger, the message was not delivered. For want of an
> >> undelivered message
> >>  > the war was lost."
> >>  > >
> >>  > >
> >>  > >
> >>  > > Andrew Stuart wrote:
> >>  > >
> >>  > >> We are suffering from this , and have been for a while :/
> >>  > >>
> >>  > >>
> >>  > >> -----Original Message-----
> >>  > >> From: hlds_linux-boun...@list.valvesoftware.com
> >>  > >> [mailto:hlds_linux-boun...@list.valvesoftware.com] On Behalf Of
> >> 1nsane
> >>  > >> Sent: 28 May 2009 20:10
> >>  > >> To: Half-Life dedicated Linux server mailing list
> >>  > >> Subject: Re: [hlds_linux] Server's Don't Reconnect to Steam
> >> Again? :(
> >>  > >>
> >>  > >> Don't reboot them next time. The more people complain the more
> >> likely it
> >>  > >> will get fixed :).
> >>  > >>
> >>  > >> On Thu, May 28, 2009 at 1:51 PM, JäKë T  wrote:
> >>  > >>
> >>  > >>
> >>  > >>
> >>  > >>> +1
> >>  > >>> Had 11 servers not connected last night, all full but two and
> >> I had to
> >>  > >>> reboot them at 2am when I got home.
> >>  > >>> Only half the people rejoined as it was so late and they just
> >> went to
> >>  > bed
> >>  > >>> after the server was rebooted.
> >>  > >>>
> >>  > >>> Sad panda.
> >>  > >>>
> >>  > >>>
> >>  > >>>
> >>  > >>>
> >>  > >>>
> >>  > >>>> Date: Thu, 28 May 2009 11:43:58 -0600
> >>  > >>>> From: brutalgoerge...@gmail.com
> >>  > >>>> To: hlds_linux@list.valvesoftware.com
> >>  > >>>> Subject: Re: [hlds_linux] Server's Don't Reconnect to Steam
> >> Again? :(
> >>  > >>>>
> >>  > >>>> its beyond silly i think that they need to be connected in
> >> the first
> >>  > >>>>
> >>  > >>>>
> >>  > >>> place
> >>  > >>>
> >>  > >>>
> >>  > >>>> =
> >>  > >>>>
> >>  > >>>> On Thu, May 28, 2009 at 5:49 AM, Donnie Newlove <
> >>  > >>>>
> >>  > >>>>
> >>  > >>> donnie.newl...@gmail.com>wrote:
> >>  > >>>
> >>  > >>>
> >>  > >>>>> Even Valves TF2 servers are unconnected ATM. This really
> >> needs a fix,
> >>  > >>>>> it's beyond silly how it does not reconnect.
> >>  > >>>>>
> >>  > >>>>> On Thu, May 28, 2009 at 5:36 AM, FPSB | Goerge
> >>  > >>>>>  wrote:
> >>  > >>>>>
> >>  > >>>>>
> >>  > >>>>>> Seems like they had fixed that for a little bit, but
> >> perhaps one of
> >>  > >>>>>>
> >>  > >>>>>>
> >>  > >>> these
> >>  > >>>
> >>  > >>>
> >>  > >>>>>> recent small updates broke it again.
> >>  > >>>>>>
> >>  > >>>>>> it went down today, and none of my servers reconnected
> >> until I
> >>  > >>>>>>
> >>  > >>>>>>
> >>  > >>> restarted
> >>  > >>>
> >>  > >>>
> >>  > >>>>>> them.
> >>  > >>>>>>
> >>  > >>>>>> Annoying, but I guess worse things could happen :)
> >>  > >>>>>> _______________________________________________
> >>  > >>>>>> To unsubscribe, edit your list preferences, or view the
> >> list
> >>  > >>>>>>
> >>  > >>>>>>
> >>  > >>> archives,
> >>  > >>>
> >>  > >>>
> >>  > >>>>> please visit:
> >>  > >>>>>
> >>  > >>>>>
> >>  > >>>>>> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>>>>>
> >>  > >>>>>>
> >>  > >>>>>>
> >>  > >>>>> _______________________________________________
> >>  > >>>>> To unsubscribe, edit your list preferences, or view the
> >> list
> >>  > archives,
> >>  > >>>>> please visit:
> >>  > >>>>> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>>>>
> >>  > >>>>>
> >>  > >>>>>
> >>  > >>>> _______________________________________________
> >>  > >>>> To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > >>>>
> >>  > >>>>
> >>  > >>> please visit:
> >>  > >>>
> >>  > >>>
> >>  > >>>> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>>>
> >>  > >>>>
> >>  > >>>
> >> _________________________________________________________________
> >>  > >>> Find info faster and easier with Internet Explorer 8.
> >>  > >>> http://go.microsoft.com/?linkid=9655583
> >>  > >>> _______________________________________________
> >>  > >>> To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > >>> please visit:
> >>  > >>> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>>
> >>  > >>>
> >>  > >>>
> >>  > >> _______________________________________________
> >>  > >> To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > >> please visit:
> >>  > >> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>
> >>  > >>
> >>  > >> _______________________________________________
> >>  > >> To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > please visit:
> >>  > >> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >>
> >>  > >>
> >>  > >>
> >>  > >>
> >>  > >
> >>  > >
> >>  > > _______________________________________________
> >>  > > To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > please visit:
> >>  > > http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  > >
> >>  > >
> >>  >
> >>  >
> >>  > _______________________________________________
> >>  > To unsubscribe, edit your list preferences, or view the list
> >> archives,
> >>  > please visit:
> >>  > http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>  >
> >>  _______________________________________________
> >>  To unsubscribe, edit your list preferences, or view the list
> >> archives, please visit:
> >>  http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>
> >>
> >> Links:
> >> ------
> >> [1] mailto:brutalgoerge...@gmail.com
> >> _______________________________________________
> >> To unsubscribe, edit your list preferences, or view the list archives,
> please visit:
> >> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >>
> >>
> >
> >
> > _______________________________________________
> > To unsubscribe, edit your list preferences, or view the list archives,
> please visit:
> > http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> > _______________________________________________
> > To unsubscribe, edit your list preferences, or view the list archives,
> please visit:
> > http://list.valvesoftware.com/mailman/listinfo/hlds_linux
> >
>
>
> _______________________________________________
> To unsubscribe, edit your list preferences, or view the list archives,
> please visit:
> http://list.valvesoftware.com/mailman/listinfo/hlds_linux
>
> _______________________________________________
> To unsubscribe, edit your list preferences, or view the list archives,
> please visit:
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>
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