Wow this is lousy! When they offered you a refund, did they also offer to reimburse you for your air travel and lodging? That only seems to be the right thing to do since this obviously was their error...
Walt Lewis --- On Sun, 6/12/11, Steve Freides <[email protected]> wrote: From: Steve Freides <[email protected]> Subject: Re: [Hornlist] Baltimore Academy Starts on a Downer To: "The Horn List" <[email protected]> Date: Sunday, June 12, 2011, 9:15 PM On Sun, Jun 12, 2011 at 9:08 PM, Molly White <[email protected]> wrote: > Bill that's terrible! I wonder if anyone else had that experience. Demand a > horn quartet! W/ the BSO section/staff!-Molly The menschlich thing to do would be to offer you a full refund _and_ allow you to stay for the remaining parts of the program. Another option would be to refund 1/3 of your money and allow you to stay for the rest. -S- > On Jun 12, 2011 8:49 PM, "William Gross" <[email protected]> wrote: > > The Baltimore Symphony Academy got off to a good start with the BSO > performance of Verdi's Requiem. Academy attendees got tickets as part of > the show. > > Things went down from there. At registration I asked about my chamber music > group. Fee paid and collected and all that for chamber music. They could > find my group assignment. Later they said, "we think we didn't assign you a > group are you sure you paid?" Well, yes I was. The little darlins' wander > off for a while, then came back and told me. "Well, even if you did sign > up, we have filled up all the groups, it's too late. We can refund you > money, if you paid." Then had the timidity to say, "is there any thing we > can do?" > > Well, since I traveled from Dallas only to find that about 1/3 of the > program I expected won't be available. The only thing they could do they > told me they couldn't do. > > Mosesman's Law Rules. > _______________________________________________ > post: [email protected] > unsubscribe or set options at > https://pegasus.memphis.edu/cgi-bin/mailman/options/horn/mlw2026%40gmail.com > _______________________________________________ > post: [email protected] > unsubscribe or set options at > https://pegasus.memphis.edu/cgi-bin/mailman/options/horn/steve.freides%40gmail.com > _______________________________________________ post: [email protected] unsubscribe or set options at https://pegasus.memphis.edu/cgi-bin/mailman/options/horn/lewhorn9%40yahoo.com _______________________________________________ post: [email protected] unsubscribe or set options at https://pegasus.memphis.edu/cgi-bin/mailman/options/horn/archive%40jab.org
