They did even better. See my follow up. 

On Jun 13, 2011, at 10:32 PM, Walter Lewis <[email protected]> wrote:

> Wow this is lousy! When they offered you a refund, did they also offer to 
> reimburse you for your air travel  and lodging? That only seems to be the 
> right thing to do since this obviously was their error...
> 
> Walt Lewis
> 
> --- On Sun, 6/12/11, Steve Freides <[email protected]> wrote:
> 
> From: Steve Freides <[email protected]>
> Subject: Re: [Hornlist] Baltimore Academy Starts on a Downer
> To: "The Horn List" <[email protected]>
> Date: Sunday, June 12, 2011, 9:15 PM
> 
> On Sun, Jun 12, 2011 at 9:08 PM, Molly White <[email protected]> wrote:
>> Bill that's terrible! I wonder if anyone else had that experience. Demand a
>> horn quartet! W/ the BSO section/staff!-Molly
> 
> The menschlich thing to do would be to offer you a full refund _and_
> allow you to stay for the remaining parts of the program.  Another
> option would be to refund 1/3 of your money and allow you to stay for
> the rest.
> 
> -S-
> 
>> On Jun 12, 2011 8:49 PM, "William Gross" <[email protected]> wrote:
>> 
>> The Baltimore Symphony Academy got off to a good start with the BSO
>> performance of Verdi's Requiem.  Academy attendees got tickets as part of
>> the show.
>> 
>> Things went down from there.  At registration I asked about my chamber music
>> group.  Fee paid and collected and all that for chamber music.  They could
>> find my group assignment.  Later they said, "we think we didn't assign you a
>> group are you sure you paid?"  Well, yes I was.  The little darlins' wander
>> off for a while, then came back and told me.  "Well, even if you did sign
>> up, we have filled up all the groups, it's too late.  We can refund you
>> money, if you paid."  Then had the timidity to say, "is there any thing we
>> can do?"
>> 
>> Well, since I traveled from Dallas only to find that about 1/3 of the
>> program I expected won't be available.  The only thing they could do they
>> told me they couldn't do.
>> 
>> Mosesman's Law Rules.
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