Aaron -- Thanks for the suggestion. I deleted all the hplip software i had installed on the system, removed the printer from CUPS as a usb:// device, and installed hplip 1.6.10 from the installer on sourceforge.
hp-setup does not discover the printer. A popup window reports "No devices found. Please make sure your printer is properly connected and powered-on". I have the ppdev module loaded in the kernel, bus lsusb and the hp tools show nothing. I tried a couple of the kernels i have laying around, they are all 2.6. Anything else I should look for? thanks, --mandi On Fri, 20 Oct 2006, Aaron J Albright wrote: > For the HP tools to work the printer needs to use the hp:/ backend. Would it > be possible to remove hplip and install using the source from hplip.sf.net? > > If not try deleting the printer queues and run hp-setup to configure the > printer. I could never get printerdrake to do it correctly, and it's rather > more difficult. > > Hope this helps. > > A > > Mandi wrote: >> Hi. >> >> I have an Office Jet 5510, that was working very well with HPOJ and >> Mandrake 10.1. I recently upgraded to Mandriva 2006 to resolve other >> issues on the host, and have lost the ability to use the printer and >> scanner functions (i've never tried the faxing from the computer). >> >> I removed all of the HPOJ software that wasn't caught by rpm dependencies, >> but the MDV versions of HPLIP for 2006 didn't work at all with the >> printer, either as usb:// or hp:/ >> >> so, i have built the 1.6.9 HPLIP software from the Mandriva 2007 RC srpms. >> I have the following installed: >> >> hplip-1.6.9-0.1.20060mdk >> hplip-model-data-1.6.9-0.1.20060mdk >> hplip-hpijs-ppds-1.6.9-0.1.20060mdk >> hplip-hpijs-1.6.9-0.1.20060mdk >> >> I have these sane packages installed: >> libsane1-1.0.16-5mdk >> libsane1-devel-1.0.16-5mdk >> libsane-hpaio1-1.6.9-0.1.20060mdk (from hplip srpm) >> sane-backends-1.0.16-5mdk >> sane-frontends-1.0.13-2mdk >> xsane-0.97-2mdk >> >> >> After installing these versions, printerdrake was able to find the >> printer, and installed it with a usb:// uri into CUPS. none of the HP >> utilities work, and CUPS doesn't see the printer as an hp:/ device. I see >> the hp "no device found" listings for printer and scanner devices in the >> CUPS options when trying to install the device by hand. With the usb:// >> uri, i can print to the printer but sane does not see any scanners. >> >> I've tried manually switching the device uri in /etc/cups/printers.conf to >> DeviceURI different hp:/usb/ uris, but I haven't hit on one that comes up >> as a supported model name. >> >> The hp daemons are running >> root 2778 0.0 0.1 37364 1288 ? Ss Oct19 0:00 ./hpiod >> root 2791 0.0 0.8 9128 5620 ? S Oct19 0:09 python >> ./hpssd.py >> >> >> Is there something else I can look for? The output of hp-check is below. >> >> thanks, >> --mandi >> >> (xsane is installed; i have a magic cookie problem i'm also working on >> since upgrading) >> >> [EMAIL PROTECTED] ~]$ hp-check >> >> HP Linux Imaging and Printing System (ver. 1.6.9) >> Dependency/Version Check Utility ver. 3.1 >> >> Copyright (c) 2003-6 Hewlett-Packard Development Company, LP >> This software comes with ABSOLUTELY NO WARRANTY. >> This is free software, and you are welcome to distribute it >> under certain conditions. See COPYING file for more details. >> >> Basic system info... --> Linux bucket 2.6.17-5mdv #1 SMP Wed Sep 13 >> 14:32:31 EDT 2006 i686 Intel(R) Pentium(R) 4 CPU 2.40GHz unknown GNU/Linux >> >> Currently installed version... >> --> OK, HPLIP 1.6.9 currently installed. >> >> HPLIP running? --> Yes, HPLIP is running (OK). >> >> HPOJ running? --> No, HPOJ is not running (OK). >> >> Checking Python version... >> --> OK, version 2.4.1 installed >> Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic >> library)'... >> --> OK, found. >> >> Checking for dependency 'gcc (gcc - GNU Project C and C++ Compiler)'... >> --> OK, found. >> >> Checking for dependency 'sane (SANE - Scanning library)'... >> --> OK, found. >> >> Checking for dependency 'gs (GhostScript - PostScript and PDF language >> interpreter and previewer)'... --> OK, found. >> >> Checking for dependency 'libjpeg (libjpeg - JPEG library)'... >> --> OK, found. >> >> Checking for dependency 'libpthread (libpthread - POSIX threads >> library)'... >> --> OK, found. >> >> Checking for dependency 'make (make - GNU make utility to maintain groups >> of programs)'... --> OK, found. >> Checking for dependency 'python-devel (python-devel - Python development >> files)'... >> --> OK, found. >> >> Checking for dependency 'reportlab (Reportlab - PDF library for >> Python)'... >> --> OK, found. >> >> Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... >> --> OK, found. >> >> Checking for dependency 'cups-devel (cups-devel- Common Unix Printing >> System development files)'... >> --> OK, found. >> >> Checking for dependency 'ppdev (ppdev - Parallel port support kernel >> module.)'... >> --> OK, found. >> >> Checking for dependency 'libusb (libusb - USB library)'... --> OK, found. >> >> Checking for dependency 'scanimage (scanimage - Shell scanning >> program)'... >> --> OK, found. >> >> Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP >> networking library development files)'... >> --> OK, found. >> >> Checking for dependency 'python2x (Python 2.2 or greater - Python >> programming language)'... >> --> OK, found. >> >> Checking for dependency 'lsb (LSB - Linux Standard Base support)'... >> --> OK, found. >> >> Checking for dependency 'xsane (xsane - Graphical scanner frontend for >> SANE)'... error: Not found! >> >> Checking for dependency 'cups (cups - Common Unix Printing System)'... --> >> OK, found. >> >> Checking for dependency 'python23 (Python 2.3 or greater - Required for >> fax functionality)'... >> --> OK, found. >> >> Checking existing CUPS queues... Printer Device URI HPLIP Installed? >> ------------ ------------------------------------------------------ >> -------------------- >> HPOffJet5500 usb://hp/officejet%205500%20series?serial=MY47UG119M96 No >> note: Any CUPS queues that are not 'HPLIP Installed', must be installed >> note: with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. >> Refer >> note: to the install instructions on http://hplip.sourceforge.net for more >> help. >> >> If any errors or warnings were reported, please refer to the installation >> instructions at: >> http://hplip.sourceforge.net/install/index.html >> >> >> >> ------------------------------------------------------------------------- >> Using Tomcat but need to do more? Need to support web services, security? >> Get stuff done quickly with pre-integrated technology to make your job >> easier >> Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo >> http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 >> _______________________________________________ >> HPLIP-Help mailing list >> HPLIP-Help@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/hplip-help >> > ------------------------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
