On 10/24/06, Robert Smits <[EMAIL PROTECTED]> wrote:
As I said before, you don't really need to install the scanner once HPLIP is installed. You actually don't need a CUPS queue for the printer either. The problem doesn't seem to be SANE locating the printer, but rather some sort of issue with the SANE backend.
Could you please try with xsane and see what it does. Is there a chance that there is a sensor switch or other obstruction in the document feeder? Would it be possible to test this printer w/Windows?
Thanks,
Don
I posted this some time ago, and got a couple of responses, but no suggestions
how to fix this problem. I work part of the time at this office, and so If I
don't get back to you right away, it's because the printer is at the office,
not where i can get at it every day.
My oriignal post was......................................
I have an HP 3300 USB scanner/printer at the office. Until recently it worked
just fine, scanning and printing from my SuSE 9.3 installation.
Upgrading the computer to SuSE 10.1 has broken my box. I can get the printer
to work but Yast can never find the scanner at all, and even installing the
scanner doesn't seem to work.
I have installed the latest HPLIP 1.69 driver (with kpackage, and that seemed
to go just fine. I installed the printer both from Yast and CUPS but nothing
ever seems able to find the scanner.
None of the install directions seem to have anything at all to do with the
scanner, and some of the comments about installing the scanner with CUPS are
just plain confusing, since CUPS is for printers. There's certainly no
install scanner dialog there.
As I said before, you don't really need to install the scanner once HPLIP is installed. You actually don't need a CUPS queue for the printer either. The problem doesn't seem to be SANE locating the printer, but rather some sort of issue with the SANE backend.
Could you please try with xsane and see what it does. Is there a chance that there is a sensor switch or other obstruction in the document feeder? Would it be possible to test this printer w/Windows?
Thanks,
Don
Can someone point me in the correct direction?
Thanks, Bob.
I got two responses, so I added.........................................
On Thursday 12 October 2006 19:35, dwelch91 wrote:
> For HPLIP, you install the printer and the scanner "comes along for the
> ride." Please post the output of 'lpstat -v' and 'scanimage -L'.
>
> -Don
Thanks for responding, Don. Here are outputs from those commands:
labour:~ # lpstat -v
device for HP3300: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGL1C10HF8
labour:~ # scanimage -L
device `hpaio:/usb/HP_LaserJet_3300_3310_3320?serial=00SGL1C10HF8' is a hp
HP_LaserJet_3300_3310_3320 multi-function peripheral
and .................................................................................................................................
On Friday 13 October 2006 13:29, you wrote:
> What error do you get when you do:
>
> $ scanimage
>
> ?
When I do scanimage, I get :
labour:~ # scanimage
scanimage: sane_start: Document feeder out of documents
labour:~ #
That's odd because this printer/scanner doesn't have a document feeder,
although I understand it was available as an option.
...........................................................................................................
Any suggestions?
Bob.
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