On Wednesday 25 October 2006 01:52, Johannes Meixner wrote: > Hello, > > On Oct 24 17:03 Robert Smits wrote (shortened): > > I have an HP 3300 USB scanner/printer at the office. Until recently it > > worked just fine, scanning and printing from my SuSE 9.3 installation. > > > > Upgrading the computer to SuSE 10.1 has broken my box. I can get the > > printer to work but Yast can never find the scanner at all, and even > > installing the scanner doesn't seem to work. > > YaST cannot autodetect scanners in HP all in one devices > (see the YaST help text) because those devices show up as > plain printers at the USB and YaST relies on "sane-find-scanner" > regarding scanner detection. > > Nevertheless you can set up a scanner in a HP all in one device > by manually selecting the model in the YaST scanner setup. > All what YaST does is to enable and start the matching services > (either ptal or hplip) and activate the matching SANE backend > (either hpoj or hpaio). >
I've tried it in every way I can think of. The only item that shows up in the scanner selection is the one the printer has, nothing else is even available for selection. In printers under Yast I've selected the HP 3300 with hpaio and hplip. I made sure I'd cleared out all the printers from CUPS first. > To HP: > Perhaps you can suggest a patch for "sane-find-scanner" > so that it can even autodetect HP all in one devices? > Is there any scanner-specific hint in the USB device infos > (i.e. in what "lsusb -v" shows) for HP all in one devices > to distinguish a HP all in one device from a plain HP printer > (except form a hardcoded list of product IDs)? > > > I have installed the latest HPLIP 1.69 driver (with kpackage, and that > > seemed to go just fine. I installed the printer both from Yast and CUPS > > but nothing ever seems able to find the scanner. > > > >From where did you get "the latest HPLIP 1.69 driver" > The driver I'm using is hplip-1.6.9-1.1.i586.rpm which I downloaded from the hPLIP area on sourceforge. Sorry, I don't remember any longer what the exact url was. > (excat URL)? > How exactly did you install it (exact messages from the > installation tool)? > Downloaded it to my desktop and installed it with kPackage. I'm sorry, but I cannot remember now what the install tool said then. > Note what I wrote and what I always write on this list > regarding new HPLIP versions for older Suse Linux versions: > ------------------------------------------------------------------------ > HPLIP 1.6.10 packages built for Suse Linux 10.1 > for 32-bit Intel compatible (i586) and for 64-bit AMD (x86_64) > are available for testing (and only for testing) at > ftp://ftp.suse.com/pub/people/jsmeix/unsupported/hplip/10.1/ That's interesting. I see a newer version there, so as soon as I finish this note, I'll try that one. > > > labour:~ # scanimage > > scanimage: sane_start: Document feeder out of documents > > labour:~ # > > > > That's odd because this printer/scanner doesn't have a document feeder, > > although I understand it was available as an option. > > This shows that the SANE backend hpaio is correctly set up > because it does run and communicate with the device. > But for an unknown reason it reports the "Document feeder > out of documents" error. > I assume you have placed a document on the flatbed scanning unit > but nevertheless it seems the hpaio backend insists to get the > document via the optional document feeder? > Yes, I've tried putting documents on the scanner but it makes no difference. The scanner worked just fine in 9.3 and still does if I boot to Windows. I'll try the latest driver and report back. Thanks for your help, Bob ------------------------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
