I am running the HP Device Manager under SuSE 10.1, with an HP Photosmart 7550 printer. If I try to run the color calibration tool, it tells me a page is about to print, I press <continue> as instructed, but nothing comes out of the printer, so I can go no further. No messages show up in /var/log/cups/error_log, or in /var/log/messages, so it appears the print command never gets through to CUPS. I have no problems printing from any application, and I have several variations of the HP 7550 (draft, color, grayscale, etc.) configured through CUPS: all work perfectly.
In trying to troubleshoot this, I tried printing test pages from the HP Device Manager. Only if I select "printer 0" (which happens to be draft mode) does the test page print. Any other selection yields an error message. The system log says "python: hp-toolbox[25349] error: Print command failed with exit code 256!", and the CUPS error log says "print_job: resource name '/printers/2' no good!" (or any printer number other than "0", which as I said is draft mode. Now, if I don't use the gui Device Manger, but instead type in hp-testpage from the command line, it asks me to select a CUPS printer on a list of 0-7, and after I do this (ANY of the printers) the test page prints correctly. No error messages. Is the test page problem related to the failure of the color calibration tool, and why is there a difference between the gui and the command line? If I run hp-colorcal from the command line (which is useless because there is no color box printed for one to check against the printed page), nothing prints there either. -- Sandy ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
