<output for hp-check> HP Linux Imaging and Printing System (ver. 1.6.9) Dependency/Version Check Utility ver. 3.1
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Basic system info... --> Linux Dumbledore 2.6.16.21-0.25-smp #1 SMP Tue Sep 19 07:26:15 UTC 2006 i686 i686 i386 GNU/Linux Currently installed version... --> OK, HPLIP 1.6.9 currently installed. HPLIP running? --> Yes, HPLIP is running (OK). HPOJ running? --> No, HPOJ is not running (OK). Checking Python version... --> OK, version 2.4.2 installed Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic library)'... --> OK, found. Checking for dependency 'gcc (gcc - GNU Project C and C++ Compiler)'... --> OK, found. Checking for dependency 'sane (SANE - Scanning library)'... --> OK, found. Checking for dependency 'gs (GhostScript - PostScript and PDF language interpreter and previewer)'... --> OK, found. Checking for dependency 'libjpeg (libjpeg - JPEG library)'... --> OK, found. Checking for dependency 'libpthread (libpthread - POSIX threads library)'... --> OK, found. Checking for dependency 'make (make - GNU make utility to maintain groups of programs)'... --> OK, found. Checking for dependency 'python-devel (python-devel - Python development files)'... --> OK, found. Checking for dependency 'reportlab (Reportlab - PDF library for Python)'... error: Not found! Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... --> OK, found. Checking for dependency 'cups-devel (cups-devel- Common Unix Printing System development files)'... --> OK, found. Checking for dependency 'ppdev (ppdev - Parallel port support kernel module.)'... error: Not found! Checking for dependency 'libusb (libusb - USB library)'... --> OK, found. Checking for dependency 'scanimage (scanimage - Shell scanning program)'... --> OK, found. Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)'... error: Not found! Checking for dependency 'python2x (Python 2.2 or greater - Python programming language)'... --> OK, found. Checking for dependency 'lsb (LSB - Linux Standard Base support)'... --> OK, found. Checking for dependency 'xsane (xsane - Graphical scanner frontend for SANE)'... --> OK, found. Checking for dependency 'cups (cups - Common Unix Printing System)'... --> OK, found. Checking for dependency 'python23 (Python 2.3 or greater - Required for fax functionality)'... --> OK, found. Checking existing CUPS queues... Printer Device URI HPLIP Installed? ---------------- ------------------------------------------- -------------------- Draft hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes hp_linux hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes HQ_Color hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes HQ_Grayscale hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes Photo_Color hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes Photo_Color_tray hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes Photo_Grayscale hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes photosmart7550 hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes Postscript hp:/usb/photosmart_7550?serial=CN34S4211Q7E Yes If any errors or warnings were reported, please refer to the installation instructions at: http://hplip.sourceforge.net/install/index.html <end of hp-check> -- Sandy On Wednesday 22 November 2006 12:07, [EMAIL PROTECTED] wrote: Date: Wed, 22 Nov 2006 11:40:20 -0800 From: Aaron J Albright <[EMAIL PROTECTED]> Subject: Re: [Hplip-help] Color Calibration Problem To: Sandy Bryant <[EMAIL PROTECTED]> Cc: hplip-help@lists.sourceforge.net Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="iso-8859-1" No problem. Can you run hp-check and post the output? Thanks! Aaron Sandy Bryant wrote: > Subject: Re: [Hplip-help] Color Calibration Problem > Date: Thursday 16 November 2006 21:22 > From: Sandy Bryant <[EMAIL PROTECTED]> > To: Aaron J Albright <[EMAIL PROTECTED]> > > hp-testpage -g: > > hp-testpage[27361]: debug: (xmit) Sending data on channel (3) > hp-testpage[27361]: debug: > 'msg=probedevicesfiltered\nfilter=none\nbus=cups\nformat=cups\ntimeout=5\nttl > =4\n' hp-testpage[27361]: debug: (xmit) Reading data on channel (3) > hp-testpage[27361]: debug: > 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\ > nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E "HP > photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' > hp-testpage[27361]: debug: ['direct'] > hp-testpage[27361]: debug: [<cupsext.Printer object at 0xb79e5c78>, > <cupsext.Printer object at 0xb79e5cc8>, <cupsext.Printer object at > 0xb79e5ca0>, <cupsext.Printer object at 0xb79e5c50>, <cupsext.Printer object > at 0xb79e5d18>, <cupsext.Printer object at 0xb79e5d40>, <cupsext.Printer > object at 0xb79e5d90>, <cupsext.Printer object at 0xb79e5de0>] > hp-testpage[27361]: debug: Exception: 4 (Unknown/invalid device-uri field) > error: Error occured during interactive mode. Exiting. > > > hp-colorcal: > > hp-colorcal[27425]: debug: (xmit) Sending data on channel (3) > hp-colorcal[27425]: debug: > 'msg=probedevicesfiltered\nfilter=none\nbus=usb,par,cups\nformat=cups\ntimeou > t=5\nttl=4\n' hp-colorcal[27425]: debug: (xmit) Reading data on channel (3) > hp-colorcal[27425]: debug: > 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\ > nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E "HP > photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' > hp-colorcal[27425]: debug: ['direct'] > hp-colorcal[27425]: debug: [<cupsext.Printer object at 0xb7b56390>, > <cupsext.Printer object at 0xb7b56700>, <cupsext.Printer object at > 0xb7b564d0>, <cupsext.Printer object at 0xb7b562a0>, <cupsext.Printer object > at 0xb7b56818>, <cupsext.Printer object at 0xb7b56890>, <cupsext.Printer > object at 0xb7b568e0>, <cupsext.Printer object at 0xb7b56930>] > hp-colorcal[27425]: debug: Exception: 4 (Unknown/invalid device-uri field) > error: Error occured during interactive mode. Exiting. > > No error messages in /var/log/cups/error_log or in /var/log/messages. Thanks > for looking at this, Aaron. > > > ------------------------------- > > On Thursday 16 November 2006 15:16, you wrote: >> Can you run: >> >> hp-testpage -g >> >> and post the output? >> >> As for color cal, try doing; >> >> hp-colorcal -g >> >> and posting that output as well. >> >> Aaron >> >> Sandy Bryant wrote: >>> I am running the HP Device Manager under SuSE 10.1, with an HP Photosmart >>> 7550 printer. If I try to run the color calibration tool, it tells me a >>> page is about to print, I press <continue> as instructed, but nothing >>> comes out of the printer, so I can go no further. No messages show up >>> in /var/log/cups/error_log, or in /var/log/messages, so it appears the >>> print command never gets through to CUPS. I have no problems printing >>> from any application, and I have several variations of the HP 7550 >>> (draft, color, grayscale, etc.) configured through CUPS: all work >>> perfectly. >>> >>> In trying to troubleshoot this, I tried printing test pages from the HP >>> Device Manager. Only if I select "printer 0" (which happens to be draft >>> mode) does the test page print. Any other selection yields an error >>> message. The system log says "python: hp-toolbox[25349] error: Print >>> command failed with exit code 256!", and the CUPS error log says >>> "print_job: resource name '/printers/2' no good!" (or any printer number >>> other than "0", which as I said is draft mode. Now, if I don't use the >>> gui Device Manger, but instead type in hp-testpage from the command line, >>> it asks me to select a CUPS printer on a list of 0-7, and after I do this >>> (ANY of the printers) the test page prints correctly. No error messages. >>> >>> Is the test page problem related to the failure of the color calibration >>> tool, and why is there a difference between the gui and the command line? >>> If I run hp-colorcal from the command line (which is useless because >>> there is no color box printed for one to check against the printed page), >>> nothing prints there either. > > Send HPLIP-Help mailing list submissions to > hplip-help@lists.sourceforge.net > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.sourceforge.net/lists/listinfo/hplip-help > or, via email, send a message with subject or body 'help' to > [EMAIL PROTECTED] > > You can reach the person managing the list at > [EMAIL PROTECTED] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of HPLIP-Help digest..." > > > Today's Topics: > > 1. Re: Printer stopped working without explanation (Aaron J Albright) > 2. HPLIP Support for MACOSX (Clyde Gibson) > 3. Re: HPLIP Support for MACOSX (Aaron J Albright) > 4. Re: Color Calibration Problem (Sandy Bryant) > 5. Re: Color Calibration Problem (Aaron J Albright) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Wed, 22 Nov 2006 09:26:04 -0800 > From: Aaron J Albright <[EMAIL PROTECTED]> > Subject: Re: [Hplip-help] Printer stopped working without explanation > To: mathieu bouillaguet <[EMAIL PROTECTED]> > Cc: hplip-help@lists.sourceforge.net > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset="iso-8859-1" > > That's good to know thank you!! > > Aaron > > mathieu bouillaguet wrote: > > It works now :-) > > > > It looks like the SlackBuild (script to build slackware package) for > > hplip changed. It is now necessary to specify that we want to enable the > > net-snmp support. Didn't see that change. Moreover, it's important not > > to forget to restart the hplip service with /etc/rc.d/rc.hplip restart > > to use the new version. > > > > I think it would be easy to support officialy slackware distributions. > > There is now an official package for hplip for slackware. It is still in > > the testing directory but it should soon replace the old hpijs package. > > > > The package is here: > > ftp://ftp.osuosl.org/pub/slackware/slackware-current/testing/packages/hpl > >ip-1.6.9-i486-1.tgz It's not compiled with net-snmp support, but it easy > > to rebuild the package, by getting the SlackBuild here > > ftp://ftp.osuosl.org/pub/slackware/slackware-current/testing/source/hplip > > and setting the variable SNMP to yes. > > > > Thanks for your help. > > > > Aaron J Albright a ?crit : > >> Looking at: > >> Nov 22 01:16:45 hpiod: no JetDirect support enabled > >> > >> It looks like HPLIP was compiled without Jetdirect support.. > >> > >> May need to uninstall hplip, remove /usr/share/hplip and reinstall. > >> > >> Aaron > >> > >> mathieu bouillaguet wrote: > >>> Hi, > >>> > >>> I have a HP Officejet 7310 printer with hplip 1.6.9. As I explained > >>> recently, I can't communicate with the printer from any computer > >>> anymore. > >>> > >>> hp-check doesn't show anything wrong. The output of hp-makeuri -ldebug > >>> <ip> is: > >>> hp-makeuri[3232]: debug: Trying IP address > >>> hp-makeuri[3232]: debug: (xmit) Sending data on channel (3) > >>> hp-makeuri[3232]: debug: > >>> 'msg=makeuri\nbus=net\nhostname=192.168.0.5\nport=1\n' > >>> hp-makeuri[3232]: debug: (xmit) Reading data on channel (3) > >>> hp-makeuri[3232]: debug: 'msg=MakeURIResult\nresult-code=12\n' > >>> error: Device not found > >>> > >>> I have traced back the error to the hpiod daemon which receives the > >>> makeuri message but sends back a MakeURIResult with an error-code of > >>> 12. Since the source code of hpiod isn't available I can't go any > >>> further. I can the printer. I scanned the printer for open ports, > >>> everything is normal. I tried restarting hplip, cups, the system but to > >>> no avail. > >>> > >>> The /var/log/syslog file shows this information when executing hp-setup > >>> <ip> as root: > >>> Nov 22 01:16:45 hpiod: no JetDirect support enabled > >>> Nov 22 01:16:45 hpiod: unable to read System::MakeUriFromIP > >>> Nov 22 01:16:45 python: hpssd[2430]: warning: Inrecognized URI: > >>> parallel:/dev/lp0 > >>> Nov 22 01:16:45 python: hp-setup[3365] error: No devices found. > >>> Nov 22 01:16:45 python: hp-setup[3365] error: Error occured during > >>> interactive mode. Exiting. > >>> > >>> The printer used to work perfectly before it stopped working without > >>> explanation. > >>> > >>> > >>> Thanks in advance for your help. > >>> > >>> Mathieu Bouillaguet > >>> > >>> > >>> ----------------------------------------------------------------------- > >>>- > >>> > >>> ----------------------------------------------------------------------- > >>>-- > >>> > >>> Take Surveys. Earn Cash. Influence the Future of IT > >>> Join SourceForge.net's Techsay panel and you'll get the chance to > >>> share your > >>> opinions on IT & business topics through brief surveys - and earn cash > >>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVD > >>>EV > >>> > >>> > >>> > >>> ----------------------------------------------------------------------- > >>>- > >>> > >>> _______________________________________________ > >>> HPLIP-Help mailing list > >>> HPLIP-Help@lists.sourceforge.net > >>> https://lists.sourceforge.net/lists/listinfo/hplip-help > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: smime.p7s > Type: application/x-pkcs7-signature > Size: 3253 bytes > Desc: S/MIME Cryptographic Signature > Url : > http://sourceforge.net/mailarchive/forum.php?forum=hplip-help/attachments/2 >0061122/91e6e85e/attachment.bin > > ------------------------------ > > Message: 2 > Date: Wed, 22 Nov 2006 11:24:52 -0600 > From: "Clyde Gibson" <[EMAIL PROTECTED]> > Subject: [Hplip-help] HPLIP Support for MACOSX > To: <hplip-help@lists.sourceforge.net> > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset="us-ascii" > > Is there a HPLIP driver for OS X? The HPIJS driver works great, but I would > like to have access to the non-print features (memory card) that HPLIP > supports. > > Regards, > Clyde Gibson > * (Mobile) (512) 924-7485 > * (Email) [EMAIL PROTECTED] > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://sourceforge.net/mailarchive/forum.php?forum=hplip-help/attachments/2 >0061122/4123ab7b/attachment.html > > ------------------------------ > > Message: 3 > Date: Wed, 22 Nov 2006 09:35:05 -0800 > From: Aaron J Albright <[EMAIL PROTECTED]> > Subject: Re: [Hplip-help] HPLIP Support for MACOSX > To: Clyde Gibson <[EMAIL PROTECTED]> > Cc: hplip-help@lists.sourceforge.net > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset="iso-8859-1" > > We do not currently support the MacOS and have no future plans. However > some users have reported success in getting HPLIP to work on the MacOS. > Feel free to browse the mailing list for more information. > > Aaron > > Clyde Gibson wrote: > > Is there a HPLIP driver for OS X? The HPIJS driver works great, but I > > would like to have access to the non-print features (memory card) that > > HPLIP supports. > > > > Regards, > > Clyde Gibson > > ( (Mobile) (512) 924-7485 > > * (Email) [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > > > > > > ------------------------------------------------------------------------ > > > > ------------------------------------------------------------------------- > > Take Surveys. Earn Cash. Influence the Future of IT > > Join SourceForge.net's Techsay panel and you'll get the chance to share > > your opinions on IT & business topics through brief surveys - and earn > > cash > > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > > > > > > ------------------------------------------------------------------------ > > > > _______________________________________________ > > HPLIP-Help mailing list > > HPLIP-Help@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/hplip-help > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: smime.p7s > Type: application/x-pkcs7-signature > Size: 3253 bytes > Desc: S/MIME Cryptographic Signature > Url : > http://sourceforge.net/mailarchive/forum.php?forum=hplip-help/attachments/2 >0061122/d420c6de/attachment.bin > > ------------------------------ > > Message: 4 > Date: Wed, 22 Nov 2006 11:31:14 -0800 > From: Sandy Bryant <[EMAIL PROTECTED]> > Subject: Re: [Hplip-help] Color Calibration Problem > To: hplip-help@lists.sourceforge.net > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset="iso-8859-15" > > > Subject: Re: [Hplip-help] Color Calibration Problem > Date: Thursday 16 November 2006 21:22 > From: Sandy Bryant <[EMAIL PROTECTED]> > To: Aaron J Albright <[EMAIL PROTECTED]> > > hp-testpage -g: > > hp-testpage[27361]: debug: (xmit) Sending data on channel (3) > hp-testpage[27361]: debug: > 'msg=probedevicesfiltered\nfilter=none\nbus=cups\nformat=cups\ntimeout=5\nt >tl =4\n' hp-testpage[27361]: debug: (xmit) Reading data on channel (3) > hp-testpage[27361]: debug: > 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=non >e\ nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E > "HP photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' > hp-testpage[27361]: debug: ['direct'] > hp-testpage[27361]: debug: [<cupsext.Printer object at 0xb79e5c78>, > <cupsext.Printer object at 0xb79e5cc8>, <cupsext.Printer object at > 0xb79e5ca0>, <cupsext.Printer object at 0xb79e5c50>, <cupsext.Printer > object at 0xb79e5d18>, <cupsext.Printer object at 0xb79e5d40>, > <cupsext.Printer object at 0xb79e5d90>, <cupsext.Printer object at > 0xb79e5de0>] > hp-testpage[27361]: debug: Exception: 4 (Unknown/invalid device-uri field) > error: Error occured during interactive mode. Exiting. > > > hp-colorcal: > > hp-colorcal[27425]: debug: (xmit) Sending data on channel (3) > hp-colorcal[27425]: debug: > 'msg=probedevicesfiltered\nfilter=none\nbus=usb,par,cups\nformat=cups\ntime >ou t=5\nttl=4\n' hp-colorcal[27425]: debug: (xmit) Reading data on channel > (3) hp-colorcal[27425]: debug: > 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=non >e\ nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E > "HP photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' > hp-colorcal[27425]: debug: ['direct'] > hp-colorcal[27425]: debug: [<cupsext.Printer object at 0xb7b56390>, > <cupsext.Printer object at 0xb7b56700>, <cupsext.Printer object at > 0xb7b564d0>, <cupsext.Printer object at 0xb7b562a0>, <cupsext.Printer > object at 0xb7b56818>, <cupsext.Printer object at 0xb7b56890>, > <cupsext.Printer object at 0xb7b568e0>, <cupsext.Printer object at > 0xb7b56930>] > hp-colorcal[27425]: debug: Exception: 4 (Unknown/invalid device-uri field) > error: Error occured during interactive mode. Exiting. > > No error messages in /var/log/cups/error_log or in /var/log/messages. > Thanks for looking at this, Aaron. > > > ------------------------------- > > On Thursday 16 November 2006 15:16, you wrote: > > Can you run: > > > > hp-testpage -g > > > > and post the output? > > > > As for color cal, try doing; > > > > hp-colorcal -g > > > > and posting that output as well. > > > > Aaron > > > > Sandy Bryant wrote: > > > I am running the HP Device Manager under SuSE 10.1, with an HP > > > Photosmart 7550 printer. If I try to run the color calibration tool, > > > it tells me a page is about to print, I press <continue> as instructed, > > > but nothing comes out of the printer, so I can go no further. No > > > messages show up in /var/log/cups/error_log, or in /var/log/messages, > > > so it appears the print command never gets through to CUPS. I have no > > > problems printing from any application, and I have several variations > > > of the HP 7550 (draft, color, grayscale, etc.) configured through CUPS: > > > all work perfectly. > > > > > > In trying to troubleshoot this, I tried printing test pages from the HP > > > Device Manager. Only if I select "printer 0" (which happens to be > > > draft mode) does the test page print. Any other selection yields an > > > error message. The system log says "python: hp-toolbox[25349] error: > > > Print command failed with exit code 256!", and the CUPS error log says > > > "print_job: resource name '/printers/2' no good!" (or any printer > > > number other than "0", which as I said is draft mode. Now, if I don't > > > use the gui Device Manger, but instead type in hp-testpage from the > > > command line, it asks me to select a CUPS printer on a list of 0-7, and > > > after I do this (ANY of the printers) the test page prints correctly. > > > No error messages. > > > > > > Is the test page problem related to the failure of the color > > > calibration tool, and why is there a difference between the gui and the > > > command line? If I run hp-colorcal from the command line (which is > > > useless because there is no color box printed for one to check against > > > the printed page), nothing prints there either. > > -- > > > Sandy > > ------------------------------------------------------- ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
