No problem. Can you run hp-check and post the output?
Thanks! Aaron Sandy Bryant wrote:
Subject: Re: [Hplip-help] Color Calibration Problem Date: Thursday 16 November 2006 21:22 From: Sandy Bryant <[EMAIL PROTECTED]> To: Aaron J Albright <[EMAIL PROTECTED]> hp-testpage -g: hp-testpage[27361]: debug: (xmit) Sending data on channel (3) hp-testpage[27361]: debug: 'msg=probedevicesfiltered\nfilter=none\nbus=cups\nformat=cups\ntimeout=5\nttl =4\n' hp-testpage[27361]: debug: (xmit) Reading data on channel (3) hp-testpage[27361]: debug: 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\ nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E "HP photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' hp-testpage[27361]: debug: ['direct'] hp-testpage[27361]: debug: [<cupsext.Printer object at 0xb79e5c78>, <cupsext.Printer object at 0xb79e5cc8>, <cupsext.Printer object at 0xb79e5ca0>, <cupsext.Printer object at 0xb79e5c50>, <cupsext.Printer object at 0xb79e5d18>, <cupsext.Printer object at 0xb79e5d40>, <cupsext.Printer object at 0xb79e5d90>, <cupsext.Printer object at 0xb79e5de0>] hp-testpage[27361]: debug: Exception: 4 (Unknown/invalid device-uri field) error: Error occured during interactive mode. Exiting. hp-colorcal: hp-colorcal[27425]: debug: (xmit) Sending data on channel (3) hp-colorcal[27425]: debug: 'msg=probedevicesfiltered\nfilter=none\nbus=usb,par,cups\nformat=cups\ntimeou t=5\nttl=4\n' hp-colorcal[27425]: debug: (xmit) Reading data on channel (3) hp-colorcal[27425]: debug: 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\ nlength=118\ndata: \ndirect hp:/usb/photosmart_7550?serial=CN34S4211Q7E "HP photosmart_7550" "hp:/usb/photosmart_7550?serial=CN34S4211Q7E"\n' hp-colorcal[27425]: debug: ['direct'] hp-colorcal[27425]: debug: [<cupsext.Printer object at 0xb7b56390>, <cupsext.Printer object at 0xb7b56700>, <cupsext.Printer object at 0xb7b564d0>, <cupsext.Printer object at 0xb7b562a0>, <cupsext.Printer object at 0xb7b56818>, <cupsext.Printer object at 0xb7b56890>, <cupsext.Printer object at 0xb7b568e0>, <cupsext.Printer object at 0xb7b56930>] hp-colorcal[27425]: debug: Exception: 4 (Unknown/invalid device-uri field) error: Error occured during interactive mode. Exiting. No error messages in /var/log/cups/error_log or in /var/log/messages. Thanks for looking at this, Aaron. ------------------------------- On Thursday 16 November 2006 15:16, you wrote:Can you run: hp-testpage -g and post the output? As for color cal, try doing; hp-colorcal -g and posting that output as well. Aaron Sandy Bryant wrote:I am running the HP Device Manager under SuSE 10.1, with an HP Photosmart 7550 printer. If I try to run the color calibration tool, it tells me a page is about to print, I press <continue> as instructed, but nothing comes out of the printer, so I can go no further. No messages show up in /var/log/cups/error_log, or in /var/log/messages, so it appears the print command never gets through to CUPS. I have no problems printing from any application, and I have several variations of the HP 7550 (draft, color, grayscale, etc.) configured through CUPS: all work perfectly. In trying to troubleshoot this, I tried printing test pages from the HP Device Manager. Only if I select "printer 0" (which happens to be draft mode) does the test page print. Any other selection yields an error message. The system log says "python: hp-toolbox[25349] error: Print command failed with exit code 256!", and the CUPS error log says "print_job: resource name '/printers/2' no good!" (or any printer number other than "0", which as I said is draft mode. Now, if I don't use the gui Device Manger, but instead type in hp-testpage from the command line, it asks me to select a CUPS printer on a list of 0-7, and after I do this (ANY of the printers) the test page prints correctly. No error messages. Is the test page problem related to the failure of the color calibration tool, and why is there a difference between the gui and the command line? If I run hp-colorcal from the command line (which is useless because there is no color box printed for one to check against the printed page), nothing prints there either.-- Sandy -------------------------------------------------------
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