Hi,
I am running Ubuntu 6.06. I am having a problem printing a pdf from
acrobat reader 7.0.
The job never prints and the status states "State: Stopped: job-stopped"
I can print the same pdf from gpdf and I can generally print from the
web, OO with no problems.
I also experienced a similar behavior with Abiword. It printed a
document once and then would not print again (same status from lp)
I was running hplip-1.7.4 and just installed hplip-2.7.6.run and the
problem still exists. I have run the hp-check command and have attached
the output. I am not sure I understand the info message
info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS
backend. for the deskjet entries. I created a DeskJet-6940a after I
installed 2.7.6 to see if it had the same behavior as DeskJet-6940. It
did.
Thanks
John
[01mHP Linux Imaging and Printing System (ver. 2.7.6)[0m
[01mDependency/Version Check Utility ver. 8.0[0m
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Initializing. Please wait...
Saving output in log file: hp-check.log
---------------
| SYSTEM INFO |
---------------
[01mBasic system information:[0m
Linux jkserv1 2.6.15-28-686 #1 SMP PREEMPT Thu May 10 09:56:30 UTC 2007 i686
GNU/Linux
[01mDistribution:[0m
ubuntu 6.06
[01m
HPOJ running?[0m
No, HPOJ is not running (OK).
[01mChecking Python version...[0m
OK, version 2.4.3 installed
[01mChecking PyQt version...[0m
OK, version 3.15 installed.
[01mChecking SIP version...[0m
OK, Version 4.3.2 installed
[01mChecking for CUPS...[0m
Status: scheduler is running
Version: 1.2.2
----------------
| DEPENDENCIES |
----------------
[01mChecking for dependency cups - Common Unix Printing System...[0m
OK, found.
[01mChecking for dependency cups-devel- Common Unix Printing System
development files...[0m
OK, found.
[01mChecking for dependency gcc - GNU Project C and C++ Compiler...[0m
OK, found.
[01mChecking for dependency GhostScript - PostScript and PDF language
interpreter and previewer...[0m
OK, found.
[01mChecking for dependency libcrypto - OpenSSL cryptographic library...[0m
OK, found.
[01mChecking for dependency libjpeg - JPEG library...[0m
OK, found.
[01mChecking for dependency libnetsnmp-devel - SNMP networking library
development files...[0m
OK, found.
[01mChecking for dependency libpthread - POSIX threads library...[0m
OK, found.
[01mChecking for dependency libusb - USB library...[0m
OK, found.
[01mChecking for dependency make - GNU make utility to maintain groups of
programs...[0m
OK, found.
[01mChecking for dependency ppdev - Parallel port support kernel module....[0m
OK, found.
[01mChecking for dependency PyQt - Qt interface for Python...[0m
OK, found.
[01mChecking for dependency python-devel - Python development files...[0m
OK, found.
[01mChecking for dependency Python 2.3 or greater - Required for fax
functionality...[0m
OK, found.
[01mChecking for dependency Python 2.2 or greater - Python programming
language...[0m
OK, found.
[01mChecking for dependency Reportlab - PDF library for Python...[0m
OK, found.
[01mChecking for dependency sane - Scanning library...[0m
OK, found.
[01mChecking for dependency sane-devel - Scanning library development
files...[0m
OK, found.
[01mChecking for dependency scanimage - Shell scanning program...[0m
OK, found.
[01mChecking for dependency xsane - Graphical scanner frontend for SANE...[0m
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
[01mCurrently installed HPLIP version...[0m
HPLIP 2.7.6 currently installed in '/usr/share/hplip'.
[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.7.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.6.13
----------------------
| INSTALLED PRINTERS |
----------------------
[01mDeskJet-6940[0m
[01m------------[0m
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: socket://192.168.0.104:9100
PPD: /etc/cups/ppd/DeskJet-6940.ppd
PPD Description: HP DeskJet 6940 Foomatic/hpijs (recommended)
Printer status: printer DeskJet-6940 is idle. enabled since Fri 06 Jul 2007
10:30:08 AM EDT
[01mDeskJet-6940a[0m
[01m-------------[0m
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: socket://192.168.0.104:9100
PPD: /etc/cups/ppd/DeskJet-6940a.ppd
PPD Description: HP DeskJet 6940 Foomatic/hpijs (recommended)
Printer status: printer DeskJet-6940a is idle. enabled since Fri 06 Jul 2007
10:56:32 AM EDT
Ready to print.
[01mPCL-5e-Printer[0m
[01m--------------[0m
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: parallel:/dev/lp0
PPD: /etc/cups/ppd/PCL-5e-Printer.ppd
PPD Description: Generic PCL 5e Printer Foomatic/ljet4
Printer status: printer PCL-5e-Printer is idle. enabled since Sat 31 Mar 2007
03:28:48 PM EDT
----------------------
| SANE CONFIGURATION |
----------------------
[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
OK, found. SANE backend 'hpaio' is properly set up.
[01mChecking output of 'scanimage -L'...[0m
device `sm3840:libusb:005:004' is a Microtek ScanMaker 4800 flatbed scanner
---------------------
| PYTHON EXTENSIONS |
---------------------
[01mChecking 'cupsext' CUPS extension...[0m
OK, found.
[01mChecking 'pcardext' Photocard extension...[0m
OK, found.
[01mChecking 'hpmudext' I/O extension...[0m
OK, found.
[01mChecking 'scanext' SANE scanning extension...[0m
OK, found.
-----------------
| USB I/O SETUP |
-----------------
[01mChecking proper HPLIP I/O setup (USB I/O only)...[0m
udev "usb_device" access mode: 0664 (OK)
[01mChecking for permissions of USB attached printers...[0m
[01mIs user 'jkelly' a member of the 'lp' group?[0m
Yes (OK)
[01mIs user 'oracle' a member of the 'lp' group?[0m
Yes (OK)
[01mIs user 'guest' a member of the 'lp' group?[0m
[01mIs user 'cathy' a member of the 'lp' group?[0m
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
hp-check[8504]: info: :
hp-check[8504]: info: :---------------
hp-check[8504]: info: :| SYSTEM INFO |
hp-check[8504]: info: :---------------
hp-check[8504]: info: :
hp-check[8504]: info: :[01mBasic system information:[0m
hp-check[8504]: info: :Linux jkserv1 2.6.15-28-686 #1 SMP PREEMPT Thu May 10 09:56:30 UTC 2007 i686 GNU/Linux
hp-check[8504]: info: :
hp-check[8504]: info: :[01mDistribution:[0m
hp-check[8504]: info: :ubuntu 6.06
hp-check[8504]: info: :[01m
HPOJ running?[0m
hp-check[8504]: info: :No, HPOJ is not running (OK).
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking Python version...[0m
hp-check[8504]: info: :OK, version 2.4.3 installed
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking PyQt version...[0m
hp-check[8504]: info: :OK, version 3.15 installed.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking SIP version...[0m
hp-check[8504]: info: :OK, Version 4.3.2 installed
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for CUPS...[0m
hp-check[8504]: info: :Status: scheduler is running
hp-check[8504]: info: :Version: 1.2.2
hp-check[8504]: info: :
hp-check[8504]: info: :----------------
hp-check[8504]: info: :| DEPENDENCIES |
hp-check[8504]: info: :----------------
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency cups - Common Unix Printing System...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency cups-devel- Common Unix Printing System development files...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency gcc - GNU Project C and C++ Compiler...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency libcrypto - OpenSSL cryptographic library...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency libjpeg - JPEG library...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency libnetsnmp-devel - SNMP networking library development files...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency libpthread - POSIX threads library...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency libusb - USB library...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency make - GNU make utility to maintain groups of programs...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency ppdev - Parallel port support kernel module....[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency PyQt - Qt interface for Python...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency python-devel - Python development files...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency Python 2.3 or greater - Required for fax functionality...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency Python 2.2 or greater - Python programming language...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency Reportlab - PDF library for Python...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency sane - Scanning library...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency sane-devel - Scanning library development files...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency scanimage - Shell scanning program...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for dependency xsane - Graphical scanner frontend for SANE...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :| HPLIP INSTALLATION |
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[8504]: info: :HPLIP 2.7.6 currently installed in '/usr/share/hplip'.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[8504]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.7.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.6.13
hp-check[8504]: info: :
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :| INSTALLED PRINTERS |
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :[01mDeskJet-6940[0m
hp-check[8504]: info: :[01m------------[0m
hp-check[8504]: info: :Type: Unknown
hp-check[8504]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[8504]: info: :Device URI: socket://192.168.0.104:9100
hp-check[8504]: info: :PPD: /etc/cups/ppd/DeskJet-6940.ppd
hp-check[8504]: info: :PPD Description: HP DeskJet 6940 Foomatic/hpijs (recommended)
hp-check[8504]: info: :Printer status: printer DeskJet-6940 is idle. enabled since Fri 06 Jul 2007 10:30:08 AM EDT
hp-check[8504]: error: :Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mDeskJet-6940a[0m
hp-check[8504]: info: :[01m-------------[0m
hp-check[8504]: info: :Type: Unknown
hp-check[8504]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[8504]: info: :Device URI: socket://192.168.0.104:9100
hp-check[8504]: info: :PPD: /etc/cups/ppd/DeskJet-6940a.ppd
hp-check[8504]: info: :PPD Description: HP DeskJet 6940 Foomatic/hpijs (recommended)
hp-check[8504]: info: :Printer status: printer DeskJet-6940a is idle. enabled since Fri 06 Jul 2007 10:56:32 AM EDT
Ready to print.
hp-check[8504]: error: :Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mPCL-5e-Printer[0m
hp-check[8504]: info: :[01m--------------[0m
hp-check[8504]: info: :Type: Unknown
hp-check[8504]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[8504]: info: :Device URI: parallel:/dev/lp0
hp-check[8504]: info: :PPD: /etc/cups/ppd/PCL-5e-Printer.ppd
hp-check[8504]: info: :PPD Description: Generic PCL 5e Printer Foomatic/ljet4
hp-check[8504]: info: :Printer status: printer PCL-5e-Printer is idle. enabled since Sat 31 Mar 2007 03:28:48 PM EDT
hp-check[8504]: error: :Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :| SANE CONFIGURATION |
hp-check[8504]: info: :----------------------
hp-check[8504]: info: :
hp-check[8504]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
hp-check[8504]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking output of 'scanimage -L'...[0m
hp-check[8504]: info: :device `sm3840:libusb:005:004' is a Microtek ScanMaker 4800 flatbed scanner
hp-check[8504]: info: :
hp-check[8504]: info: :---------------------
hp-check[8504]: info: :| PYTHON EXTENSIONS |
hp-check[8504]: info: :---------------------
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
hp-check[8504]: info: :OK, found.
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :-----------------
hp-check[8504]: info: :| USB I/O SETUP |
hp-check[8504]: info: :-----------------
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking proper HPLIP I/O setup (USB I/O only)...[0m
hp-check[8504]: info: :udev "usb_device" access mode: 0664 (OK)
hp-check[8504]: info: :
hp-check[8504]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[8504]: info: :
hp-check[8504]: info: :[01mIs user 'jkelly' a member of the 'lp' group?[0m
hp-check[8504]: info: :Yes (OK)
hp-check[8504]: info: :
hp-check[8504]: info: :[01mIs user 'oracle' a member of the 'lp' group?[0m
hp-check[8504]: info: :Yes (OK)
hp-check[8504]: info: :
hp-check[8504]: info: :[01mIs user 'guest' a member of the 'lp' group?[0m
hp-check[8504]: warn: :NO (HPLIP USB I/O users must be member of 'lp' group)
hp-check[8504]: note: :This may not be a problem if this user will not be printing using HPLIP USB I/O.
hp-check[8504]: info: :
hp-check[8504]: info: :[01mIs user 'cathy' a member of the 'lp' group?[0m
hp-check[8504]: warn: :NO (HPLIP USB I/O users must be member of 'lp' group)
hp-check[8504]: note: :This may not be a problem if this user will not be printing using HPLIP USB I/O.
hp-check[8504]: info: :
hp-check[8504]: info: :
hp-check[8504]: info: :-----------
hp-check[8504]: info: :| SUMMARY |
hp-check[8504]: info: :-----------
hp-check[8504]: info: :
hp-check[8504]: error: :5 errors and/or warnings.
hp-check[8504]: info: :
hp-check[8504]: info: :Please refer to the installation instructions at:
hp-check[8504]: info: :http://hplip.sourceforge.net/install/index.html
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