Elardus, I tried that as well, needless to say that I haven't heard from them. In the future, before I buy anything I will do my homework. The first question I will ask where is your customer support center. If the center is not based in the US or Canada, then I will avoid the product like the plague. Thanks to all who answered my question. If anybody stubmbles over a customer support phone number in the USA please let me know and I will call them to register my anger e.g. Round Rock, TX, USA
--- On Thu, 10/22/09, Elardus Engelbrecht <elardus.engelbre...@sita.co.za> wrote: From: Elardus Engelbrecht <elardus.engelbre...@sita.co.za> Subject: Re: OFF TOPIC - DELL CUSTOMER SUPPORT To: IBM-MAIN@bama.ua.edu Received: Thursday, October 22, 2009, 3:12 AM esmie moo wrote: >Please forgive me for my post but I didn't know who or where to turn to. In South Africa we have this: www.hellopeter.co.za where you can moan, b*tch or lambasting about bad/good/ugly service... ;-D >I checked the DELL website to see if there is a complaints department in the U.S. to my disbelief there is none. Try Ed Finnell's reply or this address : http://support.dell.com/support/index.aspx?c=ca&l=en&s=dhs I used Ed's address and at the very top, changed the country to Canada to arrive at above address. http://support.dell.com/support/topics/topic.aspx/ca/shared/support/dellcare/e n/contact_technical_support?c=ca&cs=cadhs1&l=en&s=dhs Above contains Canada's contact details... HTH! Groete / Greetings Elardus Engelbrecht ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html __________________________________________________________________ Looking for the perfect gift? Give the gift of Flickr! http://www.flickr.com/gift/ ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
