From: "Johnston, Robert E" > Maybe I'll mess around and try to get internet delivery working - piece > of cake from what I have read here, right? :)
Easy. I use Shopz when I can, but in the PacBasin, we can't order new products that way; they come on cart. And in our case that means 3490 (STK remember, so no magstar). When pulling individual PTFs I use INET delivery - although as per the other thread I also got a 2400' tape once by mis-clicking the dropdown list ;-) Couldn't work out what happened to my order, so I ordered it again (correctly), then the tape arrived about a week later. I find the online site for ordering TMON (Allen Systems) to be gawd-awful. Mind-numbingly stupid - and the audacity of the name of the PoS !!!. Then there is StorageTeks support site - no, you don't want to hear about that. CA don't (or didn't) have a means of pulling pre-req's with a fix you wanted. And sometimes it was a text file, so you needed to "Save as ...", and sometimes it downloaded o.k., and other times .... I got so pissed off I gave up, and insist on a service pack tape for anything now. Like most things CA do with regard to service, it's "half baked". There is a new (newish, been around for a while) CA support regime. I have so little hope it's any better, I don't even have a sign-on. Make you feel better ???. Shane ... ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
