I don't remember where I read or heard the story, but I think IBM preferred
to use the term "storage" because "memory" implied that forgetting is
possible. Therefore, to avoid conveying the impression that IBM computers
could forget precious information -- or at least to suggest that forgetting
was less likely -- "storage" it was.

Nowadays that worry seems rather quaint. But the story makes sense within
the context of that time.

There are still plenty of people who worry about naming and how to explain
new technical concepts in clear, understandable language. Apple, for
example, just introduced a "retina display" on their new iPhone 4. That's a
good example of inventing a new term to describe and highlight a
distinctive technical feature. To pick another example, the zEnterprise 196
is the first and only server to feature a Redundant Array of Independent
Memory (RAIM) subsystem. All memory -- er, storage -- on the system is
RAIM-protected. "RAIM" is close to "RAID," and that's intentional (I
assume). A lot of people know what RAID is, and so they can quickly
understand the basics of RAIM from that frame of reference.

HiperDispatch is another example. The System z10's designers came up with
some wonderful new technologies to steer work toward the processors that
are most likely to have relevant data accessible in more proximate caches,
but quite frankly the technical engineering names for those technologies
weren't so wonderful. (I don't remember exactly, but it was yet another
nondescript acronym with an embedded slash.) So after a bit of discussion
the term HiperDispatch was born, and that's a lot easier for everyone to
understand and appreciate.

I think since more than 10 years have passed it's OK to relate another
product naming story publicly. In the run-up to Y2K IBM was working on some
patches and updates to PC-DOS. At the time PC-DOS Version 7 was the latest
version available. My recollection is that the marketing team initially
wanted to call the new product "PC-DOS Version 7.01 (Year 2000 Ready)" or
something very, very close to that. I thought their proposed name was a bit
-- how do I put it politely -- awful. I suggested "PC-DOS 2000." Not
exactly breakthrough thinking, I admit, but sometimes only
"outsiders" (outside the marketing team in this case) can see the obvious.
Fortunately the marketing folks liked that name, and so it was that PC-DOS
2000 was born. It's hard to say exactly what that naming change meant, but
it was worth at least several million dollars because people could actually
find the darn product and understand what it meant in an instant. In a lot
of sales catalogs and other listings the "(Year 2000 Ready)" parenthetical
would have been chopped off.

- - - - -
Timothy Sipples
Resident Enterprise Architect
STG Value Creation & Complex Deals Team
IBM Growth Markets (Based in Singapore)
E-Mail: [email protected]
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