>"escalate"?  By whom?  Via what channel?  Rarely should tech support inform 
>the reporting programmers' management of perceived unwise programming 
>techniques.

Not necessarity programming techniques, but use of system resources can be more 
expensive than they should be (eg: poor blocking, especially on tape).
That's an interface issue, rather than a programming issue.
And, as a performance/capacity analyst, I have participated in many 
optimisation efforts, with recommendations that have changed programming.

-
I'm a SuperHero with neither powers, nor motivation!
Kimota!

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