>IMHO it's better (safer) that "self service password reset". A full service reset could be costly. I was once a customer of a service provider that charged us for each reset. Each year we paid them twice as much as the cost of a self-service solution.
And, we're not talking about one of the cheap ones. We're talking about a redundant server with connections to windows, z, *nix, including LINUX, active directory, and things we didn't have. They can be very secure. We had 3-question challenge response, full profiling of users -- the works. - Ted MacNEIL eamacn...@yahoo.ca ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html