<snip>
> there was an incident a few years back where the 1-800 mapping for major
> percentage of the POS (point-of-sale) card-swipe terminals in the US was
> down for 12 minutes during a mid-day period ... this was treated as a
> serious corporate incident between major transaction processor and major
> telco operation.
>
> five-nines availability is something like 5min (total) outage per year
> (includes both scheduled and unscheduled).
>
<un-snip>


I was at the processor at the time.  The problem was something in the
frame-relay network.

I don't know the specifics of the issue.

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