As with their 56 hour outage, we were told by my IBM rep (to whom I complained) to use the phone number. I think I can get more done with the phone call. I'm ready to dump the SR.
Chip G. From: Barbara Nitz <nitz-...@gmx.net> To: IBM-MAIN@bama.ua.edu Date: 06/07/2012 11:46 PM Subject: Re: SR Sent by: IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu> Dick, >Anyone else as disgusted with the "SR" replacement as I am? You might want to check my lenghty rants (in 5 parts) in March 2011 (SR might be palatable if). Nothing has changed since then, and I know that SR development was aware of my critique and intentionally misunderstood it. SR is still as user-unfriendly as it was. But you just don't get that IBM has taken surveys which confirmed that their way was the best, most "user-friendly" one. And anyone saying something else is just negative in the extreme. Apparently the US SHARE customers said that SR is okay (and US customers are the only ones that count), so IBM pulled the plug on ETR. IBM also does not intend to do anything about the double logon 'until later'. Which will be November at the earliest, and they didn't specify which year. They didn't give a concrete date at all. I will not use it and instead call in problems. If I report any at all in the future. In my opinion, SR is IBMs way of telling the world that their code doesn't have bugs, hence customers only request 'service' when the code has bugs - service payable in $$$$ - not report problems anymore. So why bother? As long as I have an easy bypass, I won't. Get used to the new world of the clickers! As a mainframer, you're a dying breed. (As am I.) Barbara Nitz ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN ******* This message may contain confidential information intended only for the use of the addressee(s) named above and may contain information that is legally privileged. If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing or copying this message is strictly prohibited. If you have received this message by mistake, please immediately notify us by replying to the message and delete the original message immediately thereafter. Thank you. ******* ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN
