Yes, the choosing a component process is absurd, why does it list 1,000 items 
for which we are not entitled?...and this is with clicking on the "show 
entitled products only" box.....it is still showing me products we don't have 
and are not entitled to have. 

Shopzseries knows what we are and are not entitled to, so should SR. 

SR - yet another "user-unfriendly" web-based app 

Bobbie Jo Justice
Senior z/OS Systems Engineer. 




On Fri, 8 Jun 2012 08:09:16 -0700, mvs1sp <mvs...@yahoo.com> wrote:

>I have found it to be very unfriendly. I wish IBM would have incorporated the 
>good features of ETR.  I have not gotten emails when the record is updated ( 
>my profile requests such), so I have to logon (twice) just to check - this is 
>a time waster to me. I opened a SR to the SR Help Desk, but I do not think 
>they understood the problem. 
>I have found it incredibly difficult to choose a component. For example, using 
>z/OS as a keyword and selecting the "show only entitled" check box results in 
>475 choices. Browsing through that list, I see far more products for which I 
>am NOT licensed.
>Response time is slower than ETR.
> 
>In short, ETR much better.

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