Vernooy, C.P. - SPLXM wrote:

"R.S." <[EMAIL PROTECTED]> wrote in message news:<[EMAIL PROTECTED]>...

Ted MacNEIL wrote:


Do you feel comfortable in all: WLM, DFS/SMB, sendmail, HSM, hardware, JES2, ICSF, CICS, RMM, ZFS,

sysplex, to name a few ? I don't.

From the other hand I agree, it is good to aks proper question. It also requires some knowledge. Sometimes such preparation to ask the question
includes the answer.

Yes, but.

In this case, there was a message from the WLM.
If you don't know where to look up a message, then you have a big problem.

There is messages & codes.
There is LOOKAT.
There is QUIKREF.

IBM-Main should NOT be your first source for determining what a message means!

You're absolutely right. My comment was general, not related to the thread origin. BTW: Sometimes it is big help to enlight user that such thing like Messages and Codes exist. Folks experienced on other platforms usually have no idea that it is available. Been there seen that.



That is why I mentioned lack of training. After some basic training, you will 
know what your basic tools are, a bit how to use them and where to find them 
(paper, local bookserver, IBM site). Apparently this seems to be too expensive 
for some employers these days...

Not necessarily. Usually I "enlight" users with this information during mainframe courses I teach. This is the place where they learn about Bookreader, even if it is "out of scope". Some of users try to browse pdf's, however in totally unorganized way - just bunch of files.


--
Radoslaw Skorupka
Lodz, Poland

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