On Mon, 4 Jun 2007 08:41:17 -0500, Mark Zelden <[EMAIL PROTECTED]> wrote:
> >Should I have reported a problem Friday (and the last few times)? >What are the parameters that indicate a problem as opposed to just >being a little slow? How long should it take to just get HOLDDATA? >A single PTF or a few PTFs? A bigger order similar to CBPDO like >CONTENT(ALL)? > I wanted to add this: Normally, just being slow is an inconvenience, but during weekend windows when we IPL new maintenance or even upgrade the OS, this sort of delay could be critical. I used to order a PTF via IBMLINK electronic delivery and you could say that it was an emergency or high priority (I can't remember exactly... it has been years) and the package would be ready to pull down from information exchange within minutes. Same for this URL (which no longer works) http://techsupport.services.ibm.com/server/fixes?view=zSeries I hope that whatever server(s) involved in building these orders has the smarts to build small orders first instead of FIFO. Mark -- Mark Zelden Sr. Software and Systems Architect - z/OS Team Lead Zurich North America / Farmers Insurance Group: G-ITO mailto:[EMAIL PROTECTED] z/OS and OS390 expert at http://searchDataCenter.com/ateExperts/ Systems Programming expert at http://expertanswercenter.techtarget.com/ Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
