Ruth, It is possible that the WTO operation in the exit is failing - maybe due to a overlay in the exit working storage or some other "bad parameter list" error. I would check any code in the exit that varies with userid/jobname values and also check the bounds of any other variables around the WTO parmlist in the working storage.
It would help if you posted the source code as some bright spark on here might see something that you missed. Rob Scott Rocket Software, Inc 275 Grove Street Newton, MA 02466 617-614-2305 [EMAIL PROTECTED] -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of O'Connor, Ruth Sent: 18 January 2008 15:45 To: IBM-MAIN@BAMA.UA.EDU Subject: IEFACTRT exit Hello We have an intermittent problem with IEFACTRT and are wondering if anyone else has ever seen this phenomenon. We're running z/OS 1.7 with Top Secret 9.0 but the problem goes back at least several years and software levels. Like many shops, we use the exit to write WTO messages at the end of each batch job step. Every once in a while a user reports that the messages are no longer being written for his batch jobs, even though the messages were being produced for that user the previous day (or previous hour) and the messages are still being produced for other users' jobs. The messages don't come back for that user's batch jobs until the next time we IPL the LPAR. We have never been able to figure out what causes this problem. The type 30, subtype 4, smf records are still being cut for the jobs without the messages. I have looked through the exit code without finding anything useful. We're wondering if something prevents the IEFACTRT exit from being called for certain users. This week the problem has been reported in our applications development LPAR. For at least 3 userids (or ACIDs in Top Secret terminology) the messages stopped appearing early Monday morning. There is nothing in logrec at that time and I don't see anything strange in syslog, either. A search of the archives turned up one thread about a similar problem at a DR site but there didn't appear to be any resolution. Thanks in advance for any suggestions. Ruth O'Connor Senior Systems Software Specialist Boston University ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
