But he's still on 1.7, isn't he?  I don't think TN3270 was required to
be split out until 1.8, was it?  Or was it 1.7?

Jon



<snip>

I don't know what you are calling it, but you must be if you are using
TN3270.  It is required as of z/OS 1.9.     If it is falling into some
low
priority service class, then it could be that it is only TN3270 having
a problem when the system is very heavily loaded and not the entire
system as was previously mentioned.
</snip>

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