Greetings, I am trying to remotely connect to my DS8300 using the WEBUI and IE 9.0 and my session is being forced closed after 20 seconds. The message being displayed is:
Your session, logged on as user customer, was forcibly disconnected on Nov 12, 2012 at 8:33:21 AM for the reason shown below: Connectivity to the console failed. Contact your support personnel to determine if your browser is configured properly to connect to the console. It's frustrating because I can remotely connect to my DS8100 but not my newly installed but used DS8300 (2424/932). My question to the List is: To whom do I direct my problem to when I open an PMR? I can't find a reference to the DS8300 HMC software. I tried opening a Hardware Request but I was told that they could not help me and referred me back to my CE. I would like to open a Service Request but don't know who to direct the problem/question to. Thank you for your patience. Wayne Schroeder MAINFRAME STORAGE ADMINISTRATOR T 254.399.5070 M 254.644.8534 E wschroe...@txfb-ins.com 7420 Fish Pond Rd. Waco, TX 76710 WWW.TXFB-INS.COM CONFIDENTIALITY STATEMENT: The foregoing message (including attachments) is covered by the Electronic Communication Privacy Act, 18 U.S.C. sections 2510-2521, and is CONFIDENTIAL. If you believe that it has been sent to you in error, do not read it. If you are not the intended recipient, you are hereby notified that any retention, dissemination, distribution, or copying of this communication is strictly prohibited. Please reply to the sender that you have received the message in error, then delete it. Thank you. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
