On Tue, Jul 8, 2014 at 3:48 PM, Ed Gould <edgould1...@comcast.net> wrote: <snip> > You are in a difficult situation (much like all of Texas). > > Personally I hope you don't get awakened at 0030 with an issue and > production is now broken.
Ah. I was unclear. My use of Co:Z is only in a non-production run (not even controlled by CA-7, but actually submitted by z/OS UNIX cron). I basically just produce a bit of output which is helpful to others in Tech Services and Production Control. It has no effect on end-user production. Even _I_ am not so foolish. Now the use on XMITIP is used in a _lot_ of production. Much to my dismay. And also against my recommendation, even though it is very solid. I also have some CBTTape stuff here. Which is only used by myself for "ad hoc" purposes. > One time I was "lucky" and the people left the source. It was simple to find > (and fix) the problem (In this specific case it was a return code issue and > it was a easy case to insert a LA 15,0 and Walhalla it was fixed. In another > case it was a problem involving swa above the line and there was no source > code. I had to improvise a fix. > I had another case of SWA above the line and it was a national vendor > (talked about on here occasionally) and it was the one piece of software > that they DID provide source. I was able to fix their source code with > little problem (about 30 minutes of my time). I fixed it and called the > problem in and told them it was a critical fix needed. 6 months later they > had not started working on a 4 or 5 line fix. I have never felt nicely > towards them again, in fact I have gone out of my way to fight any software > acquisitions from them. > > Then there are vendors (usually mentioned on here, nicely) that are super > support types that fix the majority of problems in a quick way those are the > type that I wish all vendors were like but unfortunately most aren't. > > I have had it up to here with the other types and sysprogs that leave > "goodies" behind for others to clean up, I can do with out. Well, unfortunately, I am tasked to do things. So it is use what I have available to me because we _aren't_ going to get supported products which cost real money. And z/OS is not the only victim. The Windows people likewise have processes which are dependent on non-supported software. Because it reduces our budget. > > Ed -- There is nothing more pleasant than traveling and meeting new people! Genghis Khan Maranatha! <>< John McKown ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
