Don't forget the "IBM Support" android mobile app that has about the opposite of 99,99...% uptime.
Ronald Kristel ________________________________ From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> on behalf of Sankaranarayanan, Vignesh <vignesh.v.sankaranaraya...@marks-and-spencer.com> Sent: Thursday, April 26, 2018 16:22 To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: [EXTERNAL] Re: z/OSMF, was How far out of date are my skills Amen. – Vignesh Mainframe Infrastructure -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Allan Staller Sent: 26 April 2018 15:01 To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: [EXTERNAL] Re: z/OSMF, was How far out of date are my skills Also, z/OSMF runs on z/OS.. do the others? I do not currently have enough hands on experience w/ z/OSMF to vote yay or nay on z/OSMF. The tools I am referring to do not. Who knows what h/w and OS KC, RL, etc. run on. *NIX hardware is in a class w/z hardware. They do not have the dynamic sparing capabilities of z hardware Do their RAS ever match the z's? The RAS factor for *NIX hardware does not equal the RAS on z hardware for the most part. My consistent complaint with IBM over the last 5 years or more is they are providing <sarcasm>"wonderful"</sarcasm> new tools (and I am specifically referring to non-zOS items such as KC, SHOPz, .....) that are not as reliable functional or available as the items they are replacing. The "wonderful" new tools are not as available as their "green screen" predecessors. "SERVICE LINK WILL BE DOWN FOR 24 HOURS Beginning xx/xx/xxxx @ xx.xx pm" The "wonderful" new tools are not as functional as their predecessors. KC has many broken links that appear/disappear periodically. Other tools as well. Tools get new URLS at random times and the old links are not forwarded. The "wonderful" new tools are not as reliable as their predecessors. "SHOPZ down?" How many threads have there been on this in the last year? If I were in charge of any z/OS shop that behaved like the above, I would be out the door (extremely quickly). Both z/OS, z/VM, most *NIX all provide some form of "sysplex like" capabilities. There is no excuse for any web based application to be unavailable for 24 hours in this day and age. IBM's flagship operating system (z/OS) claims "six nines" of availability (99.999999%; About 3 seconds of down time per year) when configured in a parallel sysplex. Should the support tools not have the nearly the same availability?. I'd settle for 99.99% availability (about 87 hours/year of down time, just not in 24 hour chunks). 24 hours of down time for the non-z applications represents about 121 years of z/OS downtime. IBM should be embarrassed by those availability figures for their support applications. ::DISCLAIMER:: -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or HCL or its affiliates. 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