Well, "amazing" is a signed variable. What do you do when IBM tells you that a 
machine check after pressing RESTART is a software error? What do you do when 
you put the 168 in Single Step mode, press RESTART and again get a machine 
check, without affecting the "software error" fairy tale? Amazing, but not in a 
good way.


--
Shmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3

________________________________________
From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> on behalf of Tom 
Brennan <t...@tombrennansoftware.com>
Sent: Sunday, April 14, 2019 2:47:38 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Incoming | Computerworld SHARK TANK

I didn't notice any unusual sounds even when standing over the unit.  I
think at the time there was nothing but res packs left on the 3330's, a
holdover which allowed us to cheaply have multiple OS level backups.
There was a project going on to move res packs to 3380's which had just
arrived, so it could be that particular 3330 was never fixed.

IBM was often amazing with repairs.  I remember one morning my 3278 tube
died.  I went to lunch and it was fixed by the time I got back.

On 4/14/2019 11:20 AM, Seymour J Metz wrote:
> What kind of disk dies silently? When our fixed-head disk crashed after 
> multiple power failures it screamed like all the banshees in Hell, and the 
> was no doubt about what was happening. IBM said they could have it back up in 
> two weeks, and I thought they were blowing smokes. They flew in a special 
> team that did nothing but repair 2305 drives
>
> Part of the procedure after repair is to hook up measurement equipment and 
> spin for 24 hours, install the heads and spin for another 24 hours. If the 
> instrument detects anything out of balance you fix it and start the test from 
> the beginning, not from where you left off. We had a power while they were 
> testing, and they still turned over the working drive within the 2 weeks they 
> had promised.
>
>   I don't impress easily, but they impressed me.
>
>
>
> --
> Shmuel (Seymour J.) Metz
> http://mason.gmu.edu/~smetz3
>
> ________________________________________
> From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> on behalf of 
> Tom Brennan <t...@tombrennansoftware.com>
> Sent: Saturday, April 13, 2019 1:27 PM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: Incoming | Computerworld SHARK TANK
>
> Interesting story!  The only time I've actually seen a head crash was on
> an old 3330 where I had just popped in a RES pack.  I walked over to the
> hardware console to IPL - the old 3270 where you had to type L1/A2 or
> whatever those commands were.  The hardware console told me I had an I/O
> error, and there was a red light on the device.  I pushed the button to
> open the 3330 drawer and there were bits of disk head all over the inside.
>
> On 4/13/2019 9:16 AM, Gabe Goldberg wrote:
>> Many years ago I had friends in old DEC building in Maynard, MA. They
>> had story of periodic head crashes on monster disk drives with
>> vertically spinning platters. They realized cause: trucks backing into
>> loading dock hitting and shaking the building -- since platters were
>> oriented perpendicular to truck motion. Solution: turn drives 90 degrees
>> to align platters with truck motion. At worst, I/O errors but no head
>> crashes (I guess heads flew much higher than on today's devices). I'll
>> ask veterans I know of that time/place to confirm...
>>
>> ITschak Mugzach<imugz...@gmail.com> said:
>>
>> That reminds me another story. ten years ago a client of us installed a new
>> hitachi disk array. The technician installed and configured the array, but
>> for some reasons, it was not immediately used by the client. few days
>> later, the client tried to connect to the array and it was down. it was
>> repeatedly don everyday afterwards. investigation showed that the the
>> people who cleans the computer room unplugged the power for the vacuum
>> cleaner... The array was using a standard power plug.
>>
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