> Probably 8-10 hours if I remember right when we made that jump a year or so 
> ago.   We normally allot 5-6 hours of time for IBM
> to complete before our maintenance window, and in this particular case, we 
> almost blew through our window of work because the 
> updates ran so long.  WE now schedule a 12 hour window for IBM to do their 
> work just because of this.  My team mate, might
> see this post and offer up a bit more information.

Because we have 3 HMCs that are configured to control all 3 of our CECs, IBM 
suggested we upgrade the HMCs ahead of the CECs.
I don’t' recall the exact problem, but I do know that after upgrading the first 
CEC, we could no longer control that one using
an HMC that wasn't at driver 36 yet (first CEC upgrade was completed before 
last HMC). So the HMCs were done ahead of time, during the day, non-disruptive 
to anything but the HMC itself. We had no problem accessing pre-Drive 36 HMCs 
with HMCs that had been upgraded to Driver 36 (backward compatible).

Seems the HMC upgrades were started early in the morning, and completed by 
noon. I don't recall the specific times for these upgrades. But this is 
activity that can be done prior to the CEC Driver 36 upgrade.

Our first CEC upgrade to Driver 36 took over 18 hours elapsed. The CE completed 
the upgrade to Driver 36 and was trying to get to a higher bundle level and 
spent a lot of time on the phone with the support center, as well as a break 
for another service call. Long day...

The 2nd and 3rd CEC upgrades to driver 36 were about 9 and 7 hours. We did not 
have the problem getting to the next bundle level with these.

Not sure if the time since last MCLs were applied makes a difference, but we 
had applied MCLs about 6 months before we went to Driver 36, so we were fairly 
current. If you are way behind, maybe this could be a reason for the longer 
estimated time.

Getting to Driver 36 was a non-disruptive process, IBM performed this work 
while all systems were up and running. I guess if your CE wants 2 days, just 
start 2 days before you plan the disruptive POR.

Tom Chicklon 
Fifth Third Bank


_____________________________________________________________________________________________________
Dave Jousma
AVP | Manager, Systems Engineering  

Fifth Third Bank  |  1830 East Paris Ave, SE  |  MD RSCB2H  |  Grand Rapids, MI 
49546
616.653.8429  |  fax: 616.653.2717


-----Original Message-----
From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> On Behalf Of 
Jake Anderson
Sent: Wednesday, December 18, 2019 3:24 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: SE/HMC driver update duration

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Hello

We are updating our HMC/SE driver level. Our CE says the update takes 2 days to 
complete.

I am trying to understand what are the factors which delays or takes time to 
complete the process.

Regards
Jake

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