One nice thing I know redhat does that I'm surprised IBM doesn't is they have a script that collects all kinds of system information that the SA runs when submitting a ticket that gives them everything RH wants.
Why doesn't IBM do this and include a capture script in VM to collect data and request that script be run and sent in with any ticket being opened. It may not be as pretty and the Doc here but the important thing is Doc and IBM is the ones who know what they want. We can only guess or just send to much doc. Just a thought. William 'Doug' Carroll -----Original Message----- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Les Koehler Sent: Saturday, July 17, 2010 12:01 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: New standard for networking help The trick is the code to collect and organize all the information! Les Alan Altmark wrote: > On Friday, 07/16/2010 at 10:18 EDT, David Boyes <dbo...@sinenomine.net> > wrote: >> Perhaps Chuckie would like to create a template for submitting > networking >> problems that demonstrates this new artistic movement? > > The point was not the format, but that the information was organized, > complete, and easy to read. > > Alan Altmark > z/VM Development > IBM Endicott > This communication is for informational purposes only. It is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase & Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase & Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to European legal entities.
