The pre-pay is pretty annoying. And the "if you cancel too late, we'll take all your money" *really* annoys me. So much so that I booked on-line, direct with the hotel at a higher rate for a nicer room, but still better than the rate for the alternate hotel. And no-prepay and cancel by 4pm the arrival day or pay one day's room.
I hate doing it this way - the IETF doesn't get any credit for rooms sold. Mike At 01:57 PM 1/3/2012, Thomas Nadeau wrote: > I agree. In addition to that the pre-pay situation can be a major PITA > for expensing purposes. We should add "normal" booking procedures to the > hotel requirements list as well. > > --Tom > > >On Jan 3, 2012, at 11:52 AM, George, Wes wrote: > >> Happy New Year, it's time for our triannual hotel complaint thread. >> I hate to do it, but I think that there are people who haven't looked at >> this yet, and I'm hoping that we can perhaps rectify it before the majority >> of folks try to book: >> >> "Instructions for making reservations at Hotel Concorde: >> Please fill out the reservations form and fax it directly to the hotel at: >> +33 1 57 00 50 79 or email it to cmas...@concorde-hotels.com" >> >> It's 2012, but the IETF and this hotel chain expects us to book reservations >> at the main conference hotel by (international) FAX or by *emailing* a form >> which includes a credit card number so that the hotel can hold the room and >> implement its relatively bizarre prepay/anti-cancellation policy. >> Would it be trolling to ask whether anyone verified that "cmasson" has >> support for PGP encrypted-email and a proper method of securely storing (and >> then destroying after use) the several hundred credit card numbers they are >> about to receive? >> >> What person or rate code should we ask for when booking our rooms over the >> phone? (hey if I'm going old school, I'm doing it all the way!) Though, >> given the above, I'm relatively worried that my credit card number will >> simply end up on an unprotected spreadsheet on a PC somewhere in their >> office even if I call to book. >> >> More practically, the hotel blocks at the primary hotel typically fill up >> quite fast once registration is opened, especially since the overflow hotel >> is actually more expensive than the primary. Does the hotel fax/call us back >> to tell us that they have no more rooms available for our requested dates, >> or is the block open-ended such that they will keep selling rooms in it >> until the cutoff regardless of the number? >> >> Evidently "ability to book group rate rooms online" is something that should >> be added to our list of hotel requirements. I'm stunned that it's not there >> already. >> >> Wes George >> >> >> >> This E-mail and any of its attachments may contain Time Warner Cable >> proprietary information, which is privileged, confidential, or subject to >> copyright belonging to Time Warner Cable. This E-mail is intended solely for >> the use of the individual or entity to which it is addressed. If you are not >> the intended recipient of this E-mail, you are hereby notified that any >> dissemination, distribution, copying, or action taken in relation to the >> contents of and attachments to this E-mail is strictly prohibited and may be >> unlawful. If you have received this E-mail in error, please notify the >> sender immediately and permanently delete the original and any copy of this >> E-mail and any printout. >> _______________________________________________ >> Ietf mailing list >> Ietf@ietf.org >> https://www.ietf.org/mailman/listinfo/ietf >> > >_______________________________________________ >Ietf mailing list >Ietf@ietf.org >https://www.ietf.org/mailman/listinfo/ietf _______________________________________________ Ietf mailing list Ietf@ietf.org https://www.ietf.org/mailman/listinfo/ietf