Does anyone know which is a good Open-Source based Online Trouble Ticket Management System?
It should have the following. - MySQL/php based - Separate Login for each client - Separate login for each Support executive - Client should be assigned to a particular Support executive - Preferably some level some escalation (not necessarily) - And all other basic features - Various kind of Report generation is also desirable Would appreciate if anyone can suggest me any tool. Regards, Ravi Sagar ravisagar.in _______________________________________________ ilugd mailinglist -- ilugd@lists.linux-delhi.org http://frodo.hserus.net/mailman/listinfo/ilugd Next Event: http://freed.in - February 22/23, 2008 Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi http://www.mail-archive.com/ilugd@lists.linux-delhi.org/
