On Jan 28, 2008 10:31 PM,  <[EMAIL PROTECTED]> wrote:
> Does anyone know which is a good Open-Source based Online Trouble Ticket
> Management System?

RT, but it doesn't meet all your requirements.  Check here for more...
http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems
-- 
Kristian Erik Hermansen
"Know something about everything and everything about something."

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