Try GLPI , I am using it effectively for helpdesk functions at my place. On Jan 29, 2008 12:01 PM, <[EMAIL PROTECTED]> wrote:
> Does anyone know which is a good Open-Source based Online Trouble Ticket > Management System? > > It should have the following. > - MySQL/php based > - Separate Login for each client > - Separate login for each Support executive > - Client should be assigned to a particular Support executive > - Preferably some level some escalation (not necessarily) > - And all other basic features > - Various kind of Report generation is also desirable > > Would appreciate if anyone can suggest me any tool. > > Regards, > Ravi Sagar > ravisagar.in > _______________________________________________ > ilugd mailinglist -- ilugd@lists.linux-delhi.org > http://frodo.hserus.net/mailman/listinfo/ilugd > Next Event: http://freed.in - February 22/23, 2008 > Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi > http://www.mail-archive.com/ilugd@lists.linux-delhi.org/ > _______________________________________________ ilugd mailinglist -- ilugd@lists.linux-delhi.org http://frodo.hserus.net/mailman/listinfo/ilugd Next Event: http://freed.in - February 22/23, 2008 Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi http://www.mail-archive.com/ilugd@lists.linux-delhi.org/
