After going through the thread, I have an observation:

Do some of us realise that these institutions may not be delivering
what we expect, not because that they do not want to do it, but
because, perhaps that they have no clue how to do it. It has some
thing to do with the developer / manager education and training.

What does the average programmer in most shops use to develop these
sites - do they hard code or they use some toolkit? Suppose some one
uses a toolkit which is popular on Windows - he has been doing it and
thats the only thing he knows, he will produce what we call Hall of
shame sites.  His manager is not bothered either, as he needs to "get
the job done at the earliest". The manager uses the easiest and
cheapest resource available to him. His problems start when the FOSS
community start bombarding that the site does not work. His programmer
simply puts a blank face: I do'nt know what these guys want / how to
do so as to make it run on Firefox/ Opera. Other programmers are still
plain lazy - why should I do it: In any case 90%+ visitors to my site
don't have a problem, and in the balance only less than 0.1% may ever
register a complaint. So the situations just keeps sailing. Most
managers in such situations also have an "ignore" attitude, bcoz it
doesnt affect their targets / KPAs.

Do we have pointers to resources for such guys: Both programmers and
managers to be able to do it in toolkit of their choice?

anand

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