on 5/18/02 1:07 AM, Kevin Ady at [EMAIL PROTECTED] wrote: > on 5/17/02 9:01 PM, Shannon at [EMAIL PROTECTED] wrote: > >> I'm tryuing to help a friend with some computer problems. She's a teacher >> and most of the people in her school are really dense about Macs. It took >> me 60 to show her how to open up attachments recieved with email messages in >> Eudora. That is something none of the so called "tech" people in her school >> could figure out. She literally freaked when I did that. >> >> Anyway, how do you boot up when there is a blinking question mark? I know >> it means that the computer doesn't recognize her system folder, but what >> are the keystrokes to get her back to the desktop (I had this happen a few >> times but forgot). What should she do afterwards? She said they started >> getting the question mark on bootup after one of her kids installed >> something relating to the KidPix program. I don't remember the specific >> steps to take. >> >> tnx >> > > Probably the easiest thing to try is zapping the pram. Hold down cmd, > option, p, r all at startup. Wait until you hear the chime twice and then > release the keys. That usually fixes it. If not you may have a more > serious Open Firmware problem. In that case the fix gets much more > complicated. > > Good luck > > > Kevin > Rev D iMac (Blueberry) / IceBook >
I'll try this. This is probably the only option within my bounds anyway. This is property of the school, so there is not much anyone is allowed to do unless you are a school technology consultant, which I'm not. Actually, I think it was the tech person who installed KidPix, not the kids. We can't install anything or disable extensions (I don't *think* I can do that). Probably about the best I can do is zap the pram or see if it loads up from her CD. If pram zapping works, thats cool. If it is an extension problem than I can probably only make suggestions to her or the school. I'm gonna see her today, so I'll see what the rules might be. thanks -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
