On 16/7/02 1:58 am, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:

> 
> In a message dated 7/15/02 7:02:11 PM, [EMAIL PROTECTED] writes:
> 
> << What's up with all these imacs that have dead displays.  They start up
> but no picture comes to the screen and then they shut down.  I've heard
> of far too many of these.  sounds like a manufacturer's defect but is
> apple standing behind them? >>
> 
> I just had the same thing happen with a 600 mhz Graphite SE IMac.  It turned
> out to be a logic board which needed to be replaced.  It worked only about
> two days and the same thing happened again.  The logic board was replaced
> again. It is now day #4 on this second logic board.  Cross your fingers for
> me that it keeps on working.
> Marilyn

Apple always stands behind its 1 year hardware warranty, no problem.

Marilyns problem was with a slot loading iMac, completely different from the
majority of failures, tray loaders. These are all out of warranty, Apple
still supports them with spares. The analogue board fails on these, usually
because of failure of the flyback transformer. This part is subject stresses
in all monitors, and is always likely to be a high failure item. It was on
other Apple products, the Multiple Scan 20, Apple 16" display, Multiple Scan
720 and ASD 17. What makes out of warranty repair of the iMac's expensive is
Apples policy of repair by modular exchange. If they made individual
components available as spare parts repairs would be far more economical.

Steve Bell







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