On Thursday, July 18, 2002, at 12:49 AM, Dale Goodvin wrote: > they do it for the money. very very simple > > we got a guy where i live who calls himself the mac-guy who won't be an > authorized > apple repair person cuz of apple's greedy policy of doing the modular > exchange deal. > he prefers honesty over greed. yeah, he's way out there.
Oh geez........ how much do you know about economics, really? "modular replacement" isn't about greed. keep in mind that while you're still in warranty, Apple has to foot the bill for all repairs, so they're KEENLY interested in doing service in a manner that's low-cost. When you're out of warranty, the greatest expense to a repair is labor. You aren't paying APPLE for labor, you're paying the service provider who's doing the repair.... Apple isn't seeing a thin penny of that labor cost. As well, component level repair is almost always MORE expensive when you consider labor cost. Personally, if I have to break out a soldering iron to do something, the labor rate I charge increases. Component level repair also requires more troubleshooting to isolate the specific component. So... (more time) * (higher labor rate) = MORE EXPENSIVE. In one of my many, many past lives, I did TV repair. Not a fun job (in my opinion), so I didn't stick with it too horribly long. When I started there, we did component level repairs. I quickly noticed two things: any job requiring soldering added extra time to the repair and put my fingers in harm's way, and it increased the time required to do the job. People complained about the cost of the repairs we were doing. Sure, this method means that the part only cost $0.45, but all told, labor rates would sometimes be $300 or so. So, instead we started doing module level repairs. The parts were more expensive, to the tune of $50-$100, but I could do them more quickly, to the tune of only $100 or so in labor. Very rarely was this more expensive to the customer (I can't think of a single instance). -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
